turbotax icon
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

All Posts

My Mortgage Interest Paid, as listed on my 1098, is $17, 388.92 -Yet Turbotax says (on the summary page, AND on Schedule A) that it's $29,084!? What is going on here? Is it double-dipping? When I wen... See more...
My Mortgage Interest Paid, as listed on my 1098, is $17, 388.92 -Yet Turbotax says (on the summary page, AND on Schedule A) that it's $29,084!? What is going on here? Is it double-dipping? When I went to the Schedule A and clicked on the 29,084, it brought me to the "Home Int Wkst" where it CORRECTLY lists my mortgage interest as being $17, 388.92 -What the heck is going on?? Is this a bug? Please help! Here's a screenshot of the summary:   Any ideas?
Extension
Are you trying to determine residency or a foreign tax or what are you trying to do?  
I had a business that was an online e-commerce business. It was dissolved about 2 years ago. I received a 1099-C in the business LLC name this year, do I need to include this on my personal taxes an... See more...
I had a business that was an online e-commerce business. It was dissolved about 2 years ago. I received a 1099-C in the business LLC name this year, do I need to include this on my personal taxes and if so, where?   It is over $600. Credit Card was in the business name.
We at Intuit TurboTax want our users to be completely delighted with their experience using our products and services, and successful in their financial lives and businesses.    Once you file you... See more...
We at Intuit TurboTax want our users to be completely delighted with their experience using our products and services, and successful in their financial lives and businesses.    Once you file your return, as long as the settings to receive communication from Intuit don’t block it, you will see a pop-up message or receive an email with a survey asking you about your experience. We encourage you to leave your notes and comments there. “Voice of the Customer” notes and comments are read and acted upon.   If you are using TurboTax Desktop, you can also leave feedback at the Final Steps tab:   @caliraftdude 
Depends which third-party processor you use.  Click on IRS website link below to view your options.   You can choose the payment processor that offers you the best fees for your card type and pay... See more...
Depends which third-party processor you use.  Click on IRS website link below to view your options.   You can choose the payment processor that offers you the best fees for your card type and payment amount.  No part of the card service fee goes to IRS..     IRS - Pay your taxes by debit or credit card or digital wallet    
Need a live person
It seems you have a retirement plan at work and your income is above the MAGI therefore the deduction of the Traditional IRA contribution is limited for you. But your MAGI isn't above the limit for y... See more...
It seems you have a retirement plan at work and your income is above the MAGI therefore the deduction of the Traditional IRA contribution is limited for you. But your MAGI isn't above the limit for your spouse to make a deductible Traditional IRA contribution.    Please see IRA deduction if you are covered by a retirement plan at work for your MAGI limit and IRA deduction if you are not covered by a retirement plan at work for your spouse.
Do you mean an extension for a 2023 tax return?     You file it by mail.  E-filing is permanently closed for past year returns, but you can still print, sign and date it in ink, and mail it in.... See more...
Do you mean an extension for a 2023 tax return?     You file it by mail.  E-filing is permanently closed for past year returns, but you can still print, sign and date it in ink, and mail it in.   When you requested your extension you were supposed to pay your estimated tax due.  Did you enter the payment you made into your tax return?  Go to Federal>Deductions and Credits>Estimates and Other Taxes Paid>Other Income Taxes       You will be able to access the 2023 return you started by using the exact same account and user ID that you used when you started it.   But you can no longer use online software for any further changes.       Start a 2024  return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.   Online tax preparation and e-filing for 2023 returns is now permanently closed.    Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2023 return, you now have to complete it using desktop software, which you must download to a full PC or Mac  (not to a mobile device).Then you need to print, sign and mail it.   https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/finish-prior-year-return-started-turbotax-online/L9Oe4M90A_US_en_US?uid=m68tffpe   If you already paid for your online software you can ask customer support for a download of the desktop software.   They are available from 5 a.m. to 9p.m. Pacific time daily   https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number     If you are getting a refund, there is no penalty for filing late.  If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.  Only the IRS will calculate this—TurboTax will not calculate it.     When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.   Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.  
What is the income-line for the TurboTax free filing for 2025? The retirement income is only around $10000 this year. But it shows $135 price finally before I filing. What terms do I need to adjust... See more...
What is the income-line for the TurboTax free filing for 2025? The retirement income is only around $10000 this year. But it shows $135 price finally before I filing. What terms do I need to adjust? Please help.
You can still file your LLC tax return.  You can file your business return with TurboTax Business by using this link.
I deleted Other Tax Credits and Taxes Worksheet and it cleared the error message 
To go back to a lower version or the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444 ... See more...
To go back to a lower version or the Free Edition you can try to clear and start over https://ttlc.intuit.com/community/using-turbotax/help/how-do-i-clear-and-start-over-in-turbotax-online/00/26444 If you started your tax return in TurboTax Free Edition (Form 1040 with limited credits; roughly 37% of taxpayers qualify), you won't need to clear and start over. You can select Switch to Free Edition instead. In the Turbo Tax Free Edition, information that you can enter is limited now.  Why do I have to upgrade from the Free Edition? https://ttlc.intuit.com/community/upgrading/help/why-do-i-have-to-upgrade-from-free-edition/00/26379 Or try the IRS Free File program https://www.irs.gov/filing/free-file-do-your-federal-taxes-for-free
You can file your extension at our Easy Extension website.   You have to enter name, address, and SSNs and then your estimates.   You can skip past the TurboTax payment screen and choose to pay y... See more...
You can file your extension at our Easy Extension website.   You have to enter name, address, and SSNs and then your estimates.   You can skip past the TurboTax payment screen and choose to pay your tax bill at the IRS website.   TurboTax will e-file your extension.      
If you missed filing for an extension, all you can do is file late. File as soon as you can to minimize penalties.  
Are you using TurboTax Online?  If so, you don't pay until you Efile.  If you tried to Efile (and paid), but can't get your return Accepted, Contact TurboTax Support and use 'Billing' in the phone me... See more...
Are you using TurboTax Online?  If so, you don't pay until you Efile.  If you tried to Efile (and paid), but can't get your return Accepted, Contact TurboTax Support and use 'Billing' in the phone menu options for a refund.   If you're using TurboTax Desktop, here's instructions for Transferring a Prior Year Return.   @omegahar5 
Follow these steps: We are going forward and then backwards Go into the program and select the renter's credit then select NO to entering the CRP select the back button deselect the ... See more...
Follow these steps: We are going forward and then backwards Go into the program and select the renter's credit then select NO to entering the CRP select the back button deselect the renter's credit box select the back button   Next delete any forms that should not be in your return: Online: see How do I view and delete forms in TTO?  Desktop: If you are working in the cd/download TurboTax program: On the top right, there is a FORMS button.  Click on FORMS. Locate the form you want to delete. Click on the form name. Below the form, bottom left, select DELETE FORM button.