turbotax icon
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

All Posts

This sounds like another crazy bug in the system, as the directions didn’t say to start with the multiple states choice. Anyway, since I couldn’t wait any longer for your response, I tried deleting t... See more...
This sounds like another crazy bug in the system, as the directions didn’t say to start with the multiple states choice. Anyway, since I couldn’t wait any longer for your response, I tried deleting the import and importing the 1099-B again. I may have changed the order to US Possessions, then Michigan, then multiple states, but I’m not positive. Whatever I did, the program correctly added the multiple states amount to my Schedule 1 additions.
THE ISSUE WAS NOT RESOLVED; STOP THE LIE.  My Sate has contacted me that the calculations used by your software are not correct and have adjusted my taxes accordingly.   Refund my money paid for your... See more...
THE ISSUE WAS NOT RESOLVED; STOP THE LIE.  My Sate has contacted me that the calculations used by your software are not correct and have adjusted my taxes accordingly.   Refund my money paid for your faulty product or get ready to take on the state attorney general’s office for the fraud you’re pulling.    
I have the same issue as OP and emails and texts from TurboTax saying my taxes were accepted by the IRS.  There multiple threads on this issue, something clearly went wrong last year.
Thank you DianeW.  My issue is a software usability issue on how to enter data and how for TurboTax 2024 it was easier as well as an issue on data entered in forms not showing in Step by Step view... See more...
Thank you DianeW.  My issue is a software usability issue on how to enter data and how for TurboTax 2024 it was easier as well as an issue on data entered in forms not showing in Step by Step view. 
If your page reloads but doesn't redirect when you click the add/edit option to add a third W-2 in TurboTax Online, it may be due to a temporary browser issue. Try these steps to resolve it: 1. Cl... See more...
If your page reloads but doesn't redirect when you click the add/edit option to add a third W-2 in TurboTax Online, it may be due to a temporary browser issue. Try these steps to resolve it: 1. Clear Browser Cache: Clearing your cache can fix loading problems. 2. Use a Different Browser: Sometimes switching browsers helps. 3. Disable Browser Extensions: Extensions can interfere with TurboTax functions. 4. Ensure Stable Internet Connection: Interrupted connections can cause reload issues. If the problem persists, refreshing the page and trying again after a short wait might also help.  
Not OP, but have the exact same issue.   Taxes were filed through TurboTax, and received email explicitly stating they were accepted by the IRS.  I was charge by TurboTax to file.  The TurboTax web... See more...
Not OP, but have the exact same issue.   Taxes were filed through TurboTax, and received email explicitly stating they were accepted by the IRS.  I was charge by TurboTax to file.  The TurboTax website says I started but did not finish my taxes.  The IRS has no transcript.  Extremely disappointed with TurboTax.  The way I found out is because this year's taxes were initially rejected because my AGI from past year's taxes, which auto filled incidentally from last year, did not match because the IRS shows $0.  
The advice here should provide the details you need to file your Form 3115 for a change in your accounting method for depreciation.   The rule is as follows - To file IRS Form 3115 for an automat... See more...
The advice here should provide the details you need to file your Form 3115 for a change in your accounting method for depreciation.   The rule is as follows - To file IRS Form 3115 for an automatic accounting method change, you must file in duplicate:  attach the original, unsigned form to your timely filed federal tax return (including extensions), and mail a signed copy to the IRS National Office or Ogden, UT office. Form 3115 Instructions (page 2) Next, for the prior depreciation you have not used.   You can use the following form to correct the depreciation for your rental property. Take any amount not previously expensed on prior returns, as an expense on the current year tax return as 'Other Expenses'. Form 3115 Instruction: By including this with the current year tax return, you can complete everything on the 2024 tax return. Adopt a change in accounting method: This option allows you to go back as far as you need. Keep in mind that even if you prepare the form 3115 in TurboTax, you will need to manually include the Section 481(a) adjustment to your return under miscellaneous expense for the prior year or missed amount. Why am I adopting a change in accounting method? Not claiming depreciation in two or more years indicates that you've chosen an accounting method without depreciation. In this case, you must now elect to change your accounting method to include depreciation. You must use the TurboTax Desktop ‌ to complete this form. TurboTax doesn't help you with this form. And your return must be mailed because this form is not supported through e-file. This must be completed and filed with the return on time.  The depreciation will not link from Form 3115 to your Schedule E. Be sure to get the total accumulated depreciation prior to 2025, and enter that number on your Schedule E under 'Any Miscellaneous Expenses' then use the description F3115 Section 481(a), then add the amount. Your depreciation schedule will maintain the information for each asset for future use.   You can change to TurboTax Desktop if you choose. How to switch from TurboTax Online to TurboTax Desktop? Additional options that you may consider:  While form 3115 is not supported in TT, you can include the adjustment amount in your tax return and still e-file your tax return. You would then need to complete form 8453, check the form 3115 box and mail both of these forms to the address on the instructions.  If you do this, make sure to send the envelope certified mail. Not necessarily advocating this method, for the simple fact that the IRS staff is down about 25% and just not sure of all the logistics given the reduction in staffing. If you decide to mail both the return with the form 3115, I also recommend you send this envelope certified mail as well.
Thanks again.  Really appreciate the help.
That would be considered to be two sales.  You can either try to import your Form 1099-B or enter the two sales manually.     The following TurboTax help article will give you the process for eit... See more...
That would be considered to be two sales.  You can either try to import your Form 1099-B or enter the two sales manually.     The following TurboTax help article will give you the process for either option:   Where do I enter or import a 1099-B?  
Thanks.  Yes, I know I need to wait until it's fully processed.  I was just wondering if I could get started (but not actually file yet).   And thanks for the tip on the amended state returns.  Unf... See more...
Thanks.  Yes, I know I need to wait until it's fully processed.  I was just wondering if I could get started (but not actually file yet).   And thanks for the tip on the amended state returns.  Unfortunately, I have two, but I can see this will give me access to both.
It depends. This is a new procedure placed on the part of the IRS which may be the reason for the delay. My advice would be two fold.  Give more time for the IRS to complete the deposit for the ... See more...
It depends. This is a new procedure placed on the part of the IRS which may be the reason for the delay. My advice would be two fold.  Give more time for the IRS to complete the deposit for the return. Contact them for a time frame and ask why it's taking so long after your completed the steps to their request for direct deposit.  Individuals 800-829-1040  - 7 a.m. to 7 p.m. local time (Call early or late for less hold time) Be prepared with the IRS CP53E Notice, the tax return and specifically the Form 1310, when you call. NOTE: As of late 2025, the IRS is phasing out paper checks for individuals, encouraging direct deposit or alternative electronic methods, even for decedents. 
Are you referring to a federal tax refund offset? If so, see this IRS website for information - https://www.irs.gov/refunds/reduced-refund
Unfortunately, my other W-2 is from the State of Maryland--they don't withhold PA income tax so the state tax section is left blank. If I mark it as PA but leave the other boxes blank, it doesn't work.
Federal and state refunds come from completely separate entities,  There is no rule as to which one will come first or how much time there will be between their arrivals.  Some states process returns... See more...
Federal and state refunds come from completely separate entities,  There is no rule as to which one will come first or how much time there will be between their arrivals.  Some states process returns quickly and some are very slow.   STATE RETURN Make sure your state return was accepted:  https://turbotax.intuit.com/tax-tools/efile-status-lookup/   To track your state refund:       ttps://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-refund/track-state-refund/L3jgO8PGs_US_en_US?uid=lt447ebr https://ttlc.intuit.com/turbotax-support/en-us/help-article/state-taxes/contact-state-department-revenue/L9qVToi02_US_en_US?uid=m6e06um0
Employee business expenses are not deductible on a federal tax return due to the changes in the tax code for tax years 20218 thru 2025.
W-2 employees cannot deduct job-related expenses on a federal return.  Job-related expenses were eliminated as a federal deduction for W-2 employees by the tax laws that changed for 2018 and beyond. ... See more...
W-2 employees cannot deduct job-related expenses on a federal return.  Job-related expenses were eliminated as a federal deduction for W-2 employees by the tax laws that changed for 2018 and beyond.  Your state tax laws might be different in AL, AR, CA, HI, MN, NY or PA.     If you are preparing a return for a state that lets you deduct job-related expenses, the information will flow from your federal return  to the state return, so enter it in Federal>Deductions and Credits>Employment Expenses>Job-Related Expenses
@william-orejudos  I took another look at the math.  It appears that I was comparing the taxable income from the 1099-Q to the AOTC, rather than the amount of tax on that income.   I have revise my o... See more...
@william-orejudos  I took another look at the math.  It appears that I was comparing the taxable income from the 1099-Q to the AOTC, rather than the amount of tax on that income.   I have revise my original reply.  Plan A is the better plan regardless of  your tax bracket.    Your son's return remains the same, he enters the 1098-T with 0 (or blank) in box 1 and $1520 in box 5 and no other numbers.    On your return, we'll be using $4000 for the AOTC, rather than the $2000 with plan C.  Everything else remains the same. Enter the 1099-Q on your return, exactly as received.  Later, in the 1098-T section, enter the 1098-T with $10,783 in box 1 and box 5 blank (or $0).  Enter R&B and books at those screens (if you don't get those screens, I have a workaround).  If you get a screen asking "amount used to claim the education credit" change it to $4000 (this screen has been mostly missing this year).  After you finish the education/1098-T section, go to the forms mode and check the student information worksheet, and verify that $4000 was entered on line 18, as the amount used to claim the credit.   You can manually change/enter it there (line 18). Make the change/entry in the first column, on the left. .
@Judy55 You can start the federal amended tax return, but be aware that if you are receiving a federal tax refund or paying taxes owed, the IRS may change your return so that the refund or taxes owed... See more...
@Judy55 You can start the federal amended tax return, but be aware that if you are receiving a federal tax refund or paying taxes owed, the IRS may change your return so that the refund or taxes owed can be different then what was originally filed.  This IRS change has to be entered on the amended return, so it is always best to wait for the IRS to complete processing of the original tax return.   Amending the federal return does not automatically amend a state return. See this TurboTax support FAQ for amending a state tax return - https://ttlc.intuit.com/turbotax-support/en-us/help-article/tax-return/need-amend-state-return/L3hGFyaPp_US_en_US?uid=lxxu6xbn
things like internet service, office equipment