All Posts

Are you doing 2024 in the Online version and your 2023 online return is transferring into it?  Yes there is a way to clear out the 2023 data or even transfer from the 2023 return you do in the Desktop program if you finish 2023 before doing 2024.   There is a tricky way to clear out transferred info in the Online version. But doing this will also clear out all your current 2024 entries and you will have to start over.    Go to Tax Tools -> Tools -> Transfer from your computer -> Continue -> then Continue without transferring. Or you can just start a brand new account with a new username.

Mac hardware lasts longer than their software -- Apple is fairly aggressive about dropping support for older machines.  Still, 8 years is a good run.  Software developers who want to use the latest features have to use the latest Apple Software Developers Kit (SDK), and if Apple drops support for older hardware, the developer has to choose between using an out of date, unsupported SDK, or using the new SDK and leaving some users behind.   As noted, your 2024 tax data file can be imported into Turbotax 2025 for Windows 11.  However, you can't open, change or print your 2024 (or older) data files without having the Windows 2024, 2023, 2022 etc versions installed as well (at substantial cost).  The 2025 program can't open and print a 2024 return, it can only import from it to start your 2025 return.  So if you are dropping the Mac, you should print or save PDFs of all your old tax returns.    You can also switch to Turbotax online, you can upload your 2024 tax data file into the "cloud" to use Turbotax online.  TT online will work on older computers as long as the web browser is up to date. 

@Emy95  Ok, so there's the easy way and the hard way (and a really hard way).   The hard way is to go back to the broker, call and ask for a supervisor, and explain that you have an extension. You might offer to fax them proof of your extension and a copy of pages 42-43 of publication 590-A.  https://www.irs.gov/pub/irs-pdf/p590a.pdf   However, as @fanfare  says, this is really none of their business, it's between you and the IRS whether your withdrawal is considered timely.   If the broker agrees, then you report the entire Roth contribution.  When Turbotax tells you it is excess, you agree that you will remove the excess before the (extended) deadline.  Then, you need to create a substitute 1099-R for the withdrawal (because you won't get a real 1099-R until January).  For the substitute 1099-R, enter the full amount of the withdrawal in box 1, the taxable earnings in box 2a, and use codes "P" and "J" in box 7.   The really hard way is to figure out the withdrawal amount yourself (the formula is available online), ask for a regular withdrawal, and report it in the same way I described.  The problem is that your paperwork will not match and the IRS may eventually come to you asking for an explanation.   The easy way is to leave the money in the Roth IRA and pay the 6% penalty on the excess portion of the contribution ($132).  Then, for 2025, you have three options. a. Leave the excess in the account and pay another 6% penalty on your 2025 return. b. If you have earnings from work in 2025, you can apply the excess toward your 2025 limit.  For example, if your 2025 earnings are $5000, you could contribute $2800, and the $2200 excess carryover will be applied to "fill up" your 2025 limit, and it will no longer be considered excess.  Note that if you already made too much 2025 contributions, it should be easy to remove them as excess since it is not even the end of the year yet. c. Make a regular withdrawal of $2200.  It will not be taxable because withdrawals of Roth contributions are never taxable (unless you already withdrew all your past contributions and are now dipping into earnings).  You do not have to remove any earnings, just the $2200 excess contribution.  (The penalty on the earnings was covered by the 6% on your 2024 tax return.)  Don't ask for anything special, just a regular withdrawal of the excess amount.  This will work itself out on your tax return.   Item (c) is worth considering if your growth/earnings this year are close to or more than 6%, because your penalty will be more than offset by account growth.   Item (a) is also worth considering if your growth is more than 6% and you don't have wages in 2025 but expect to have wages in 2026.    It all depends on how much of a fight you want to put up to not pay the 6% penalty on your 2024 return.   (For what it's worth, my Roth IRA is up 10.1% over the last 12 months, but it will depend on what you invested in.)

If  you had health insurance through your employer and you have a 1095C, you do not enter anything about that.   When it asks if you have a 1095A, you say NO and just keep moving on with your tax return.   Only a 1095A for health insurance from the marketplace is entered----IF you had that kind of health insurance---also called insurance from healthcare.gov, also called "Obamacare" insurance.   You do not enter a 1095B or a 1095C at all.

You do not click on anything that says "amend" for a tax return that has never been filed or that was rejected.  You only use "amend" for a tax return that has been filed and fully processed by the IRS in order to correct a mistake or add information that you did not include when you filed the return originally.   If you started a 2023 return using online TurboTax you can access it and finish preparing it by using the desktop download software on a full PC or Mac.  You cannot use online and you cannot e-file it.   You do not say what Social Security numbers you do not have.    Are you trying to claim dependents?   Are they your own children...or someone else's children?   Or just someone else?         You will be able to access the 2023 return you started by using the exact same account and user ID that you used when you started it.   But you can no longer use online software for any further changes.       Start a 2024  return online and enter some personal information  so that the menu on the left opens up and lets you access your past year returns.   Online tax preparation and e-filing for 2023 returns is now permanently closed.    Now it is too late to use online software or to e-file. If you have any changes/corrections at all to make to your 2023 return, you now have to complete it using desktop software, which you must download to a full PC or Mac  (not to a mobile device).Then you need to print, sign and mail it.   https://ttlc.intuit.com/turbotax-support/en-us/help-article/printers-printing/finish-prior-year-return-started-turbotax-online/L9Oe4M90A_US_en_US?uid=m68tffpe   If you already paid for your online software you can ask customer support for a download of the desktop software.   They are available from 5 a.m. to 5 p.m. Pacific time Monday - Friday   https://ttlc.intuit.com/questions/1899263-what-is-the-turbotax-phone-number     If you are getting a refund, there is no penalty for filing late.  If you owe tax due, then file and pay the amount due as shown on the Form 1040, but expect a bill later from the IRS for the penalty and interest you will owe.  Only the IRS will calculate this—TurboTax will not calculate it.     When you mail a tax return, you need to attach any documents showing tax withheld, such as your W-2’s or any 1099’s.  Use a mailing service that will track it, such as UPS or certified mail so you will know the IRS/state received the return.   Federal and state returns must be in separate envelopes and they are mailed to different addresses.  Read the mailing instructions that print with your tax return carefully so you mail them to the right addresses.    

@twave112 wrote: dO WE HAVE A DIFFERENT ONE FOR 2025 SINCE THE IRS CHANGED THERE PHONE FORMAT? When I phone the IRS and get their new "robot" that asks me to speak my issue, I just keep saying to every prompt "Speak to an agent about my account."  You may have to do it 2,3,4 times, but for me it eventually transferred to a live agent.   I don't mention the word "refund" since it might transfer to an automated refund lookup tool (although you can do that if that's what you need to do.)   In my anecdotal experience, the best time for me to reach a live agent was when they open (7 AM your local time).   I suspect Mondays are the worst day.  Wed. and Thurs. likely better.

It’s deductible is the reason I have remained a customer of TurboTax. Their discontinuation of that feature, particularly in the absolutely poor way they are doing so, means I will be canceling my TurboTax advantage, and looking elsewhere for tax preparation software. it was the feature that kept me returning year after year

You can't use the screen that you showed in your question. But the screen you need is missing from TurboTax for 2024, so you are going to have to enter your capital loss carryover amounts in forms mode. You caused confusion because, in your original question, you referred to your wife's capital loss and your own capital loss. In your follow-up reply you "clarified" that you meant capital loss carryover. You do not enter your capital loss. You can enter your capital loss carryover. But you cannot enter it on the screen that you were looking at. Prior to 2024 TurboTax used to ask if you know your capital loss carryover amounts or need help figuring out the amounts. If you said you needed help, you would get the screen that you showed in your question. If you said you know the amounts, you would get an entirely different screen where you could simply enter the capital loss carryover amounts. But the screen that you get if you say you need help does not handle your situation, where you and your wife filed separate 2023 tax returns, both have capital loss carryovers, and are filing jointly for 2024. For 2024, TurboTax eliminated the question asking whether you need help calculating your capital loss carryover amounts. It just assumes that you do need help, and gives you the screen that you were trying to use. That screen is not asking you to enter your capital loss or your capital loss carryover. It's asking you to enter amounts from specific lines on Form 1040 and Schedule D in your 2023 tax return. Using that information it would calculate the capital loss carryover amounts to enter on your 2024 Schedule D. But as I said, it does not handle the situation where there are two separate 2023 tax returns and a joint 2024 tax return. You can only enter amounts from one 2023 tax return, not two separate 2023 returns. The screen that lets you enter the capital loss carryover amounts directly is not included in the 2024 TurboTax interview. Here's what you have to do. You have to calculate your own capital loss carryover amounts from 2023 to 2024 yourself, outside of TurboTax. You have to do the same for your wife's capital loss carryover amounts from 2023 to 2024. Then you will add your capital loss carryover amounts and your wife's capital loss carryover amounts together, and enter the totals on the Federal Carryover Worksheet (not the Capital Loss Carryover Worksheet) in TurboTax. From the Federal Carryover Worksheet the carryover amounts will flow to the proper lines, lines 6 and 14, on Schedule D. If you used TurboTax for your own tax return for 2023, you do not have to do any calculating. There is a Capital Loss Carryforward Worksheet in TurboTax that calculates the capital loss carryovers from 2023 to 2024. You can simply take the amounts from line 8 (short-term) and line 13 (long-term) on the Capital Loss Carryforward Worksheet (not the Capital Loss Carryover Worksheet). If you did not use TurboTax for 2023, calculate the carryover amounts using the Capital Loss Carryover Worksheet on page D-11 of the 2024 IRS Instructions for Schedule D. Read the instructions for the worksheet carefully, starting with the box at the top. Do the same for you wife. If she used TurboTax for her 2023 tax return you can take the amounts from her Capital Loss Carryforward Worksheet. If she did not use TurboTax, use the Capital Loss Carryover Worksheet in the IRS instructions to calculate her carryover amounts. When you have the capital loss carryover amounts for both of you, add together the four pairs of amounts (short-term and long-term, regular and AMT). Then go to forms mode in TurboTax and open the Federal Carryover Worksheet (not the Capital Loss Carryover Worksheet). On page 2 of the Federal Carryover Worksheet, enter the four totals on lines 12a, 12b, 13a, and 13b in the 2023 column. They will then appear on lines 6 and 14 of Schedule D.  

A 1095C is for employer insurance.   Did you mean a 1095-A for marketplace?   What if I didn't get a 1095A? https://ttlc.intuit.com/turbotax-support/en-us/help-article/insurance-medical-benefits/lost-1095/L7GN7UcbC_US_en_US    

Did you  file yet ?? You must have a) filed by Tax Day, or b) requested an extension of time to file by tax day to take advantage of the Oct 15 deadline.   The custodian has to take your word for it. If they don't cooperate, you can calculate the earnings yourself, and attach an explanation statement to your amended tax return.   If you didn't file timely as above, the custodian is correct.   @Emy95 

It's not clear what payment you want to stop. Do you mean a payment of tax that you owe, or a payment of your TurboTax fees? xmasbaby0 thinks you mean the TurboTax fees. Is that what you mean? If so, see the reply above from xmasbaby0. If you mean a payment of tax that you owe, how did you make the payment? Did you use direct debit from your bank account, mail a check, Direct Pay or EFTPS on the IRS web site, a credit card, a payment plan, or some other payment method?