Why Turbotax saying I am not eligible for Lifetime Learning Credit? The explanation it is giving me does not apply to my situation

[tbaz237499]

I should qualify for Lifetime Learning Credit

[Hal_Al]

If you are eligible, you have answered  something wrong, in the interview. But, a lot of people are just not eligible. 

see this TT FAQ https://ttlc.intuit.com/questions/3383321-why-didn-t-i-get-a-credit-or-deduction-for-education-expen...

See Also:

 https://www.irs.gov/individuals/llc

The LLC is a non refundable credit.  That is, it can only reduce an actual tax liability. It is not added to your refund, like part of the American Opportunity Credit is.