My loan got transferred form Citi to Cenlar for servicing. So I got two 1098 forms. TT added them & now total loan is > limit and TT adj mort interest down for CA by 8700

[krishnavss]

How do I fix that? Because it is the same loan, both the load amounts should not be added. How do I get TT to fix that?

[Critter-3]

Delete both 1098 forms and start over ... you must enter the forms in the order they were active and indicate that the mortgage was taken over ... it is not a new loan or a second mortgage. 

[Carl]

Delete both forms.

Then enter the original loan 1098 first.

Next, enter the 2nd 1098. You'll come to a screen that will specifically and explicitly ask you, "Is this the original loan that you took out to purchase the property?" You *MUST* select YES. If you select NO, then that's exactly the same as saying you took out another loan *IN ADDITION* to the original loan.

[ChipRetriever]

IMHO, this question is poorly written. 

If a loan was transferred from one lender to another - who would declare the 2nd loan to be the "original loan" --- no one.  Yet this is how we are supposed to answer.

When I came across this question - I saw no correct answer to the question because it was neither the original loan, nor was it a HELOC or a refinance.

This is strike 2 on my TT experience this year...

Grrrrrr...

😉