3553390
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

sweetlisa
New Member

How do i enter the license code on my phone

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

2 Replies

How do i enter the license code on my phone

You can't use it on a phone or mobile device.   Do you have the 16 digit License Code?  You need to install the Desktop program on a full Windows or Mac computer.  Did you accidentally start in the Online web version?

 

Do you have a computer?  How to get started with the Desktop program, install and activate it
https://ttlc.intuit.com/turbotax-support/en-us/help-article/product-delivery/download-software-turbo...

 

2024 Turbo Tax Desktop Download System Requirements
Windows 10 or later or Mac OS Ventura 13 or later (newer). 
https://turbotax.intuit.com/personal-taxes/cd-download/tta-system-requirements

 

SharonD007
Expert Alumni

How do i enter the license code on my phone

Are you using TurboTax Desktop?  That version needs to be downloaded to your computer. You can't use the download version on your phone.  

 

For additional information, refer to the TurboTax article How do I install and activate my TurboTax Desktop product?

 

Refer to the TurboTax article How do I use the mobile app? for instructions to use the mobile app.

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question