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Level 2

Solved

Is there a problem with Quick Employer Forms online? I keep getting an error trying to create a business.

Forum|Forum|1 year ago
January 15, 2025
9 replies
0 views

I have followed the FAQ carefully and am trying to use these Forms online for the first time. I have been getting the same "something went wrong" error each time that I try to create a new business. I am already a TurboTax user but haven't started my personal return for this year yet. Does that matter and can I use my same user login for Quick Employer Forms?

Best answer by CatinaT1

Expert Reviewed

Yes, you will need to log into your account to use this.

You can go to this link, Quick Employer Forms, and use your TurboTax Account to log in and e-file from there.

Employer Quick Forms FAQ

CatinaT1Answer

Level 15

Expert Reviewed

Yes, you will need to log into your account to use this.

You can go to this link, Quick Employer Forms, and use your TurboTax Account to log in and e-file from there.

Employer Quick Forms FAQ

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Maria7314

Level 2

When I print individual forms, I get both 1099 and 1096 or W-2 and w-3 for employee or subcontractor

DawnC

Level 15

Expert Reviewed

You should get a 1096 that summarizes all of your 1099 entries and a W-3 which summarizes all of your W-2 entries. The 1099s and W-2s should be mailed to the employees/contractors and the 1096 and W-3 get e-filed to the IRS.

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zvargyas

Level 2

Why do none of the comments to this question address the actual issue?

kmg014

Level 2

This problem is not solved. I get this error as well when using online, and I've tried all the basic sltuons (e.g., clearing cache and cookies, rebooting)

cdogngeorge

Level 3

I also have this problem. Tried Chrome and Edge browsers on PC and Safari on my iPhone. I left it spinning overnight with no change. Tick tick tick...

damnath1Author

Level 2

I was able to resolve this situation by first logging into TurboTax (online) with my existing account, selecting a product there for filing 2024 taxes, and then returning to the QEF site and logging in with the same user credentials. The 1099 forms creation and efiling then started to work as expected from QEF. Hope that helps.

cdogngeorge

Level 3

Thank you for your response. I resolved it by going to Tax1099.com instead.

zvargyas

Level 2

I suspect this is what many of us will be left doing. However, some users paid for the ability to use QEF, which is a double whammy. What are the chances that Intuit indemnifies those that paid for QEF, but had to find alternatives, none of which are truly free.

Candice Resonate Tax Planning

Level 2

It's 01/28 and I am still having this issue. If I try and add the business from 2023, there is nothing there. When I try and create the new business, the 4 dots spin forever. If you navigate away, you get the "something went wrong" error message. I have tried on Microsoft Edge, Firefox, incognito, and regular mode. I still can not do anything within Quick Employer Forms, and I am running out of time.

Candice Resonate Tax Planning

Level 2

I solved this problem on my own after being on the phone for hours with Lacerte technical support, after being hung up on, and having them tell me to reboot my computer in safe mode, I went to Tax1099.com and paid $6 per each 1099 processed less than 100. We are now planning to review our use of all intuit tax software, because they really left us hanging on this one.

MMMag25

Level 2

I’m having this same problem. Anyone know the fix?

Candice Resonate Tax Planning

Level 2

See my solution to this ongoing issue.

YLC1

Level 2

Good solution. This us unacceptable.

cgapuz2

Level 2

I purchased Intuit Quick Employer Forms for $370.00 and I'm not able to e-file the forms. It says E-File will be enabled soon. It is now the second week of January and it is due at the end of the month.
What is going on?

CatinaT1

Level 15

Are you still having a problem with this?

Can you confirm you are accessing the Quick Employer Forms (QEF) from within your TurboTax Business software?

If you access the QEF website directly, it is not recognizing your Business Software purchase, resulting in the "purchase here" prompt you are seeing.

These are the steps to make sure you can get to the online forms:

Open your TurboTax Business 2025 software on your computer.
Go to the Federal Taxes tab (or the Welcome screen if you haven't started a return yet).
Look for a section or link labeled Prepare W-2s and 1099s for my employees or contractors.
When asked how you want to prepare these forms, select the option to Prepare them online using Quick Employer Forms.
The software will open a browser window and automatically pass your credentials and "paid" status to the QEF website.

If the software still leads to a purchase page, a browser cookie or cache issue is likely preventing the connection between the software and the website.

If these are the steps you are already using, here are some things to try:

Clear Browser Cache: If you are using the online version, close the QEF window, clear your browser’s Cache and Cookies, and then click the link in the TurboTax software again.
Try a Different Browser: If your default browser (e.g., Chrome) is stuck in a loop, try another one like Firefox or Edge.
Try an Incognito Window: Open your browser's Incognito or Private mode and then try the link from the software again.
Check for Updates: If you are using the desktop software, make sure it is fully updated. You can do this by going to Help > Check for Updates.

Employer Quick Forms FAQ

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user17687486921

Level 2

Catina,
As I mentioned in my post:
- I have purchased TT online 2025 for my business
- I have cleared my cache
- I have tried a different browser and incognito windows
- I have tried accessing the QEF by clicking thru from turbotaxonline > tax tools > employer forms, and also via a fresh link directly to the QEF url. I continue to be stuck in a loop even though I am always logged in.

I have spent 3 hours with 2 different turbo tax agents on screenshare who could not figure it out. Neither agent followed up to solve the issue.

user17687486921

Level 2

I have turbotax online and have been unable to access quick employer forms to submit my 1099s for 10 days now. I keep getting stuck in a loop. I log into my turbotax account, click the link to QEF, and get a screen that tells me to purchase it or log in. I log in again, and repeat the same loop over and over again. I have cleared my cache and I have tried other browsers. I have spent 2 calls with turbotax agents totaling 3 hours of my time at this point, and it has been a complete waste. Beyond frustrating.

damnath1Author

Level 2

I had the same issue a couple of years ago. The workaround that I discovered was to start my new return through Turbotax online before retrying QEF. So in this case, try starting your 2025 return first before trying again.

user17687486921

Level 2

Thank you. Will you clarify what you mean by start my return first? This will be my 3rd year filing an 1120s with TurboTax. I have entered the basic business info for 2025 and purchased the 2025 online turbotax. Are you saying that if I start entering some income and expenses, the QEFs will work? Thank you again for your reply.