Is there a problem with Quick Employer Forms online? I keep getting an error trying to create a business.

I have followed the FAQ carefully and am trying to use these Forms online for the first time. I have been getting the same "something went wrong" error each time that I try to create a new business. I am already a TurboTax user but haven't started my personal return for this year yet. Does that matter and can I use my same user login for Quick Employer Forms?