I need help completing this entry IT-360.1

[BrittanyS]

If you are having an issue with a rejection from line 17, adjustments to income, of the New York Return, you can follow these steps:

1. Click Edit next to New York
2. Click Adjustments to Income
3. On the Allocate Federal Adjustments to Income the first column is the total federal Adjustments.  The full amount from your rejection should go in Column A.  However, if any amount is for New York City you would allocate that portion to Column B, and Column C would be for Yonkers.  The total of all 3 columns should equal the full adjustment amount.

@julia-hickey 

[julia-hickey]

Hello-- thank you for describing perfectly the same problem I am encountering this year. Going in circles, and the form always revises my numbers after I correct them. Were you able to figure this out? I am hesitant to pay for help if the "experts" are unable to address this bug. 

[BrittanyS]

To help you better, it would be helpful to have a TurboTax token.  The token provides a sanitized version of your return.  We will be able to see the numbers but not any personal information such as your name, SSN, or address.  

If you would like to do this, here are the instructions: 

In TurboTax Online, go to the black panel on the left side of your program and select Tax Tools. 

1. Then select Tools below Tax Tools. 
2. A window will pop up which says Tools Center.  
3. On this screen, select Share my file with Agent. 
4. You will see a message explaining what the diagnostic copy is.  Click okay through this screen, and you will get a Token number. 

In TurboTax CD/Download versions, go to the black panel on your screen and select Online. 

1. Scroll down and select Send tax file to Agent. 
2. You will see a message explaining what the diagnostic copy is.  Click send through this screen, and you will get a Token number. 

Reply to this thread with your Token number. 

We will then be able to see precisely what you are seeing, and we can determine what exactly is going on in your return and provide you with a resolution.

[Fiishoo]

I'm facing the same error as well. Here is my Token number 1108525

[BrittanyS]

The rejection you are receiving is due to the amount allocated to New York City is greater than the amount allocated to the state of New York.  To fix you need to follow these steps:

1. Click Edit Next to New York
2. Click Edit next to New York wage allocations and verify the amount is accurate for the whole state
3. Click Edit next to New York City and Yonkers info and allocations 
4. Click Edit next to Employer and verify the income listed is correct

The New City allocation can not be greater than the New York State allocation.  If the New York City is correct, the New York State needs to be edited to reflect the accurate amount for allocation.  

@Fiishoo 

[sabiyevkairat]

Hello,

I'm having issues completing NY state tax return. The error that I'm getting is attached as a screenshot below. I've also shared my file with an agent and my token number is 1175587. Need some help please.

[JulieS]

Yes, this message means that the amount you have allocated to New York City is greater than the amount allocated to the state of New York.  To fix you need to follow these steps:

1. Click Edit Next to New York
2. Click Edit next to New York wage allocations and verify the amount is accurate for the whole state
3. Click Edit next to New York City and Yonkers info and allocations 
4. Click Edit next to Employer and verify the income listed is correct

The New City allocation can not be greater than the New York State allocation.  If the New York City is correct, the New York State needs to be edited to reflect the accurate amount for allocation.  

[NathanielRDeJesus]

1291625

[DawnC]

This thread is over a year old @NathanielRDeJesus  - You will need to provide some details regarding your issue so someone can help..

[creye78]

my token number is 1311891

[LenaH]

Your adjustment to income is $1000 in student loan interest per your IT-203. Since you were a NYC resident for approximately half of the year, I allocated $500 as the NYC resident portion. If your payments were not made evenly throughout the year, you should instead enter the amount of student loan interest paid while you were a NYC resident. 

@creye78