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New Member

you filled my 2017 electronically and I filled it manualy

YOU FILED MY TAXES FOR 2017 ELECTRONICALLY

AND I FILLED IT MANUALLY all I filed with you was using turbo tax for 2017 amendement that The IRS rejected becasue I filled taxes twice.

WHY DID YOU FILE MY TAXES AND NOW I CANNOT ACESS MY 2017 TAXES

2 Replies
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Level 15

you filled my 2017 electronically and I filled it manualy

Ok ... first YOU efiled your return by clicking on the big orange transmit now button in the FILE tab  ... the program cannot do it for you.  If the efiled return was accepted then you cannot mail in another original return... the second filing would be rejected automatically.  Did you get the original refund or pay the balance due on the 2017 return ? 

 

Now ... did you need to amend the original return ?   If so you had to mail in the 1040X.   Or did you just make changes and mailed in a 1040 form ?  

 

  

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Level 15

you filled my 2017 electronically and I filled it manualy

To access your current or prior year online tax returns sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down to the bottom of the screen and on the section Your tax returns & documents click on Show.  Click on the Year and Click on Download/print return (PDF)

You can also get free transcripts of your federal return from the IRS - http://www.irs.gov/Individuals/Get-Transcript

See this TurboTax support FAQ for upgrading to Plus - https://ttlc.intuit.com/questions/2586262-how-do-i-purchase-turbotax-plus-so-i-can-get-my-tax-file

Or -

If you have filed the 2017 tax return and need to upgrade and purchase Plus then use this procedure if the TurboTax support FAQ procedure is not working for you -

To upgrade to Plus after you have filed so you can access your prior year tax returns -

Access your current online tax return sign onto the TurboTax website with the userID you used to create the account - https://myturbotax.intuit.com/

Scroll down and Click on Add a state

On the left side of the screen click on Upgrade.  Scroll down and select PLUS More Help & Tools.  Click on Upgrade Now (if Plus is grayed out then you are already using Plus and only need to pay for the upgrade)

To pay the TurboTax online account fees by credit card so you can access your prior year online tax returns, click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return.  On the next page, to pay by credit card, click Pay Now.  On the next screen just click on the Continue button.  The next screen will show a review of your Fees, click on Continue.  Complete the next screen to pay by credit card.