turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

I accidentally paid for turbo tax live when I put my credit card in for filing federal return. How do I get a refund? I did not file fed/state taxes yet

 
Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Reply

I accidentally paid for turbo tax live when I put my credit card in for filing federal return. How do I get a refund? I did not file fed/state taxes yet

You'd have to phone TurboTax Support during business hours and tell them what happened, and see if you can work something out.

In the meantime, do NOT use the Live feature, or they might say you used it.

You can use the form at the link below to schedule a call back, or it may provide a number.  Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.

https://support.turbotax.intuit.com/contact


message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies