You'd have to phone TurboTax Support during business hours and tell them what happened, and see if you can work something out.
In the meantime, do NOT use the Live feature, or they might say you used it.
You can use the form at the link below to schedule a call back, or it may provide a number. Hours are 5AM-9PM Pacific (8AM-12 Midnight Eastern) 7 days/week.
https://support.turbotax.intuit.com/contact
