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noffer92
Returning Member

Why was my Tax Refund deposited to my Fidelity account?

This was my first year linking my Fidelity account to TurboTax to grab documents for some stocks I sold in 2020 and had to pay STCG taxes on.

 

I just received a cash deposit for the same amount as my calculated TurboTax tax refund, in my Fidelity Investment account [SPAXX** FIDELITY GOVERNMENT MONEY MARKET] from "TAX PRODUCTSSBTPG LLC" which I assume is TurboTax.

 

I never entered my Fidelity Investment bank account information (routing # and account #, I never even knew them until today!) all my previous TurboTax refunds have gone to my Bank of America (BofA) account. The only thing I did was link my Fidelity account to TurboTax while filing on TurboTax.

 

The problem is, I don't remember ever telling TurboTax I wanted my refund sent to my Fidelity account and I don't remember any step while filing that informed me that my refund would be sent to Fidelity. The TurboTax agent I spoke with about this, doesn't know anything about this problem. I'm guessing that when I linked to Fidelity, it somehow became the default direct deposit account, but this is really terrible as I was never given an option to choose, I would have preferred to receive the refund in my BofA accuont.

 

Has anyone else encountered this issue?

 

Thanks

 

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1 Reply
JeanneLO
Intuit Alumni

Why was my Tax Refund deposited to my Fidelity account?

Please see this TurboTax FAQ for the steps to review the method selected for an anticipated refund for a tax return you filed this year: How do I review the federal refund method I chose after filing with TurboTax Online?

 

Does this information show Fidelity? 

@noffer92

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