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Why was I not offered the refund advance? Can I still get it? I meet all requirements

 
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2 Replies
Teanna29
New Member

Why was I not offered the refund advance? Can I still get it? I meet all requirements

Me other and i qualify don’t file with them until it gives you that option I did It last year and didn’t get it offered and filed but I’m sure I won’t be doing it this year if they can’t fix it 

CatinaT1
Employee Tax Expert

Why was I not offered the refund advance? Can I still get it? I meet all requirements

Here are a couple things to check:

  • If you are using a TurboTax partner affiliate link to use the software, the Refund Advance will not be available.
  • If you select the 5 Day Early Refund Delivery, you will not see the Refund Advance option, but you can return to the refund selection page and find all the options listed.

See this resource for more information: 

Offer details and disclosures for the Refund Advance program

 

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