Why isn't my past return showing up to download?

[jadeorchid07]

I think my 2021 return was rejected, but shouldn't I still be able to view it?

[DoninGA]

To access your prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

Start the 2023 online tax return by entering some personal information then click on Tax Home on the left side of the screen.

On the Tax Home webpage -

Scroll down to the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

If you used the desktop CD/Download editions installed on your computer, the only copy of your tax data file and any PDF's will be on the computer where the return was created.  TurboTax does not store online any returns completed using the desktop editions.

[jadeorchid07]

The button to view/download is missing from this year.

[jadeorchid07]

Thanks, @DoninGA , please see screenshot in my other comment which shows the absence of "Download/Print PDF" button.

[DoninGA · Accepted solution]

@jadeorchid07 You do not access a prior year online tax return using the View Documents link.

As previously stated you need to start a 2023 online tax return and then click on the Tax Home link on the left side of the online program screen.  When on the Tax Home web page scroll down to the section Your tax returns & documents.  Click on the Year and Click on Download/print return (PDF)

[jadeorchid07]

Got it, thank you.