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EbonyA
Intuit Alumni

Why is my return taking so long to process?

Not sure which number you dialed however IRS contact details can be found here @Johnny20.

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EbonyA
Intuit Alumni

Why is my return taking so long to process?

Turbo Tax does not issue your refund - the IRS does. If WMR stated that your refund was deposited yesterday and you did not receive it, then you will need to contact the IRS directly. I have provided the phone number in my previous response @cyanosh1.

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Why is my return taking so long to process?

I filed and got accepted Feb 22nd and still have not got nothing or heard anything what's the point of paying turbo tax to just sit on there [removed] and send bogus links that dont even help stop playing games people need there money and I have a child so it would be greatly be appreciated if you would stop taking holding food from my baby 

JeanneLO
Intuit Alumni

Why is my return taking so long to process?

TurboTax does not receive updates/information on why your refund may be delayed by the IRS. Please see this for more information from the IRS: Tax Season Refund Frequently Asked Questions

@rtobin20

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sescobar04
Returning Member

Why is my return taking so long to process?

I filed on Feb. 26th. Used turbo tax instead of my usual professional to save some $. Still waiting. No one to answer the phone at IRS...still processing. Turbo tax may say it's not their issue, but my ex wife filed her taxes a little over a week ago using our usual tax preparer and she got her refund a week later. Coincidence? I won't use turbo tax next year. People all around me are getting their stimulus and refunds and I'm still 'processing'. The only difference in my taxes this year from last is turbo tax.

ThomasM125
Expert Alumni

Why is my return taking so long to process?

@sescobar04 I am sorry you are having trouble getting your tax return processed. TurboTax aids customers in the preparation and filing of their tax return under guidelines promulgated by the IRS. Once the return is accepted by the IRS, TurboTax nor any other tax software provider has any input as to how the tax return is processed. In other words, we have done what any other service would have done, helped you prepare the return and filed it. After that, it will get the same treatment by the IRS, so the processing of your return would not be any different if you had chosen another tax software provider.

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Tawsha77
Returning Member

Why is my return taking so long to process?

I filed taxes w/ turbo tax online March 7th and still have not recieved a single word as of today. I was supposed to be doing the *free* version but gradually got suckered into the 100.00 version which is not paying off.  As a matter of fact, I'm going to request they waive that fee because I DID NOT recieve the service they claim to provide for me.  I WILL NEVER USE TURBO TAX AGAIN!!!

DanaB27
Expert Alumni

Why is my return taking so long to process?

Please be aware that if your return got accepted by the IRS then the process speed depends on the IRS and nobody else can speed up the process. Also, the IRS is seriously backlogged because of COVID and all the law changes.

 

 

You can track your refund at the IRS Where's My Refund? site. 

 

Please see What if my IRS refund is taking longer than 21 days? for additional information on how to contact the IRS.

 

Please be aware, if the IRS accepted your return then TurboTax provided the service you paid for to provide a software that you use to prepare your 2020 tax return and to file your 2020 tax return.

 

 

 

@Tawsha77

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Why is my return taking so long to process?

2021 April 14th update **

I just received notice from the IRS tool that my return has been accepted. It is being sent next week via mail. VERY GOOD NEWS!

The only issue is that I was shocked it was not sent via direct deposit. Nothing has changed for all the years I used TT. Even my state sent the direct deposit last month.

 

I did have the child credit and a renewable energy credit. changes that may be why I had to wait so long.

Just letting you know all know. Hoping you all hear some good news too!

Please note- I did file mine on Feb 12th 2021.

Sedona123
New Member

Why is my return taking so long to process?

My taxes never got deposited

Sedona123
New Member

Why is my return taking so long to process?

Then why is turbo tax saying it was accepted

 

CatinaT1
Expert Alumni

Why is my return taking so long to process?

According to this IRS update as of April 23rd:    

  
  

The IRS is now opening mail within normal timeframes. The IRS has also made significant progress in processing prior year returns. As of April 16, 2021, we had 1.5 million individual tax returns received prior to 2021 in the processing pipeline. Including current year returns, as of April 16, 2021, we had 16.1 million unprocessed individual returns in the pipeline. Unprocessed returns include those requiring correction to the Recovery Rebate Credit amount or validation of 2019 income used to figure the Earned Income Tax Credit (EITC) and Additional Child Tax Credit (ACTC). This work does not require us to correspond with taxpayers but does require special handling by an IRS employee so, in these instances, it is taking the IRS more than 21 days to issue any related refund. If, as a result, a correction is made to any RRC, EITC or ACTC claimed on the return, the IRS will send taxpayers an explanation. Taxpayers are encouraged to continue to check Where’s My Refund? for their personalized refund status and can review Tax Season Refund Frequently Asked Questions.   

  
  

How long you may have to wait: The IRS understands the importance of timely processing of tax returns and refund issuance. We are processing returns received over the summer and fall in 2020 due to the extended July 15, 2020 tax filing due date. While the majority of 2019 refund returns have been processed, in some cases, we are processing tax returns that were mailed with a payment even though payment associated with these returns have been processed by the IRS. However, we are rerouting tax returns and taxpayer correspondence from locations that are behind to locations where more staff is available, and we are taking other actions to minimize any delays. Tax returns are opened in the order received. As the return is processed, it may be delayed because it has a mistake including errors concerning the Recovery Rebate Credit, is missing information, or there is suspected identity theft or fraud. If we can fix it without contacting you, we will. If we need more information or need you to verify that it was you who sent the tax return, we will write you a letter. The resolution of these issues depends on how quickly and accurately you respond, and the ability of IRS staff trained and working under social distancing requirements to complete the processing of your return.   

  
  

What you should do: If you filed electronically and received an acknowledgement, you do not need to take any further action other than promptly responding to any requests for information. If you filed on paper, check Where’s my refund? If it tells you we have received your return or are processing or reviewing it, we are processing your return, but it may be under review. We’re working hard to get through the backlog. Please don’t file a second tax return or contact the IRS about the status of your return.   

 

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Why is my return taking so long to process?

@Sedona123   Accepted means received for processing.   It does not mean Approved, which is a later step; and then Sent  (which is an even later step.)  The IRS is seriously backlogged due to all the new tax laws and extra stimulus filings, as well as unprocessed 2019 returns left over from the COVID shutdown.  Lots of other folks are still waiting, so please continue to be patient.  Also see:

Where's my tax refund? Americans face delays as IRS holds nearly 30M tax returns for manual processi...

Why is my return taking so long to process?

I filled my 2020 Taxes on February 22, 2021and the IRS accepted them on the 23rd. My status still says my return is still being processed! It has been 9 weeks. When will I get my refund? 

Arlene915
New Member

Why is my return taking so long to process?

What fee will be returned to my account. We filed 2 months ago & we are told every day still processing.   Sincerely,                Arlene Goldstein

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