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Level 2

Why has my refund amount changed on turbo tax and I still haven't received my money

1 Reply
Intuit Alumni

Why has my refund amount changed on turbo tax and I still haven't received my money

Once your federal and state return have been accepted, TurboTax does not receive any updates from the IRS or State. Please keep an eye on Where’s My Refund? site, for the most up to date information. The website updates every 24 hours. Once available, it will give you a personalized date once they approve your refund. 

To check the status of your state refund, please click this link How do I track my state refund?

Even though the IRS issues 9 out of 10 tax refunds within 21 days, it's possible your return may require an additional review and take longer to process. For some taxpayers, PATH Act requirements and other identity-protection safeguards implemented by the IRS may account for longer wait times.

Other things that can delay your refund include but are not limited to:

·         Liens, back taxes, or refund offsets;

·         Errors, inconsistencies, or missing information;

·         Identity fraud;

·         Form 8379, Injured Spouse Allocation, which can take 11-14 weeks to process.

If it’s taking longer than 21 days to arrive after being accepted, please see this TurboTax FAQ for information on contacting the IRS:

IRS asks that you call them at this number: 800-829-1040

Here is the general timeline of e-filed returns:

Transmission > Acceptance > Processing > Approval > Refund.

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