Why does Where’s my refund status tell me my information does not match?

[Mel41988]

Nope checked earlier still nothing I don’t know what else to do. And you can’t get in touch with the irs at all.

[Mel41988]

Same I did mine back in January still nothing says my information doesn’t match. 

[VolvoGirl]

@Meganhope__   If you mailed your return keep waiting.  It's taking 6 months or more to process mailed returns.  And the IRS Where's my refund page has glitches and isn't always updated right.  You can't go by that.  

[baily1957]

Yes mines saying information  doesn't  match do this mean there processing  

[xmasbaby0]

@baily1957 If you mailed your tax return to the IRS then it is taking six to nine months for them to process returns.   Until a human opens your envelope, nothing will show up on the IRS refund site.   You simply have to be patient and wait for it to get into the system.

[Hopevander]

The irs website says they are over 6 months behind. 

[Tanijha4]

I file my taxes on April 24 I still have it or they haven’t checked process my taxes and I’m trying to find out why and the number that I keep calling keep disconnecting

[xmasbaby0]

@Tanijha4

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS. 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2022 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

https://ttlc.intuit.com/questions/2724106-my-return-is-accepted-but-still-not-approved-is-there-a-pr...

OR——if you filed by mail, expect a long wait.   It is taking the very backlogged IRS six to nine months to process mailed returns.   Until a human opens your envelope and enters the data into the system, nothing will even show up on the refund site, so you will have to be very patient.