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waynec561
New Member

Why does my federal refund say 0 on my home tab

 
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26 Replies
DaraLO
Intuit Alumni

Why does my federal refund say 0 on my home tab

Can you provide more detail about the exact issue you're experiencing? Have you completed your return and successfully e-filed?  Did you previously have a different amount listed as your refund?  Is it possible that after preparing your taxes, you are not owed a refund?

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waynec561
New Member

Why does my federal refund say 0 on my home tab

My refund came out to be one number and still is on the bar but when i click the home tab at the top left corner it says federal refund 0. I claimed my son so i should be owed a refund and if antthing was wrong shouldnt i be notified and not just have changes made without me knowing?

LakeshaLO
Intuit Alumni

Why does my federal refund say 0 on my home tab

Did you select the option to amend your return? If so, this could be the reason why you are seeing a refund of zero. 

 

To view your federal refund amount on the filing instructions page, please follow these instructions below:

  1. Log into your TurboTax account
  2. Click Add a State( you are not actually adding it this just gets you into the right menu)
  3. Over to the left of screen, click Tax Tools dropdown
  4. Select Print Center
  5. On the Print Center page, select Print, save or preview this year's return
  6. Check 2019 Federal returns, and then select Include government and TurboTax worksheets (optional)
  7. Select View or Print Forms to download your tax return
  8. On the first page of the Electronic Filing Instructions for your 2019 Federal Tax Return, look at the first section entitled Balance Due/ Refund. This section will list your original refund amount and then also, the refund amount minus any Turbo fees.
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Why does my federal refund say 0 on my home tab

  • Mines is showing the same on the left tab. But my return was accepted by the irs and gave me my return amount. So why am i seeing this? Help?! 
MichelleLO
Intuit Alumni

Why does my federal refund say 0 on my home tab

Please see Why did the TurboTax Refund Meter change after filing? for information on why your TurboTax Refund Meter may have changed to zero. 

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Why does my federal refund say 0 on my home tab

I didnt make any changes. In fact i received my state refund so wondering whats going on with my federal return. I check on the irs where is my refund and it states it doesnt have any information of me filling 

Why does my federal refund say 0 on my home tab

This is a glitch which doesn't effect your return ... ignore it.

Why does my federal refund say 0 on my home tab

Tax returns can disappear from WMR while they are being processed.  

 

You can try calling the WMR automated hotline instead: 1-800-829-1954 or visit the IRS website.  

 

Here's an article that can also shed some light on this issue.  

Please see below.  

Why is there no record of my return at Where's My Refund ...  

Why does my federal refund say 0 on my home tab

I hope you are right because they kept blowing up my email so that I can file for taxes this year and all I had was $833 so I just ignored it.Finally I caved in and filed and it came out to zero...I was baffled and upset at the same time,because they hassled the hell out of me for over a month just to tell me Im getting nothing in return for my cooperation.

Why does my federal refund say 0 on my home tab

Hello, I followed the instructions on how to see my balance due/ refund on my amendment but why does it show a lesser amount then when I originally filed?

GiseleD
Expert Alumni

Why does my federal refund say 0 on my home tab

It sounds like whatever changes you made to your original return when you amended it resulted in a reduction of the original balance due/refund. This commonly occurs when a return is amended. 

 

@Sheilamm30

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Why does my federal refund say 0 on my home tab

I got my state also but federal still not showing up in system and have no info from anyone  very stressful 

EbonyA
Intuit Alumni

Why does my federal refund say 0 on my home tab

@Brykuhn0711 Federal and state tax returns are processed by 2 separate entities so one being processed before the other is a usual occurrence. Having said that, if it gets to a point where you believe the federal return is taking unusually long, then you may follow the steps listed here.

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Why does my federal refund say 0 on my home tab

My refund says 0 now l originally was supposed to receive 5006 dollars but l owe the state they took that money so that would of change my amount l supposed to get but why is it 0 now

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