LakeshaLO
Intuit Alumni

After you file

Did you select the option to amend your return? If so, this could be the reason why you are seeing a refund of zero. 

 

To view your federal refund amount on the filing instructions page, please follow these instructions below:

  1. Log into your TurboTax account
  2. Click Add a State( you are not actually adding it this just gets you into the right menu)
  3. Over to the left of screen, click Tax Tools dropdown
  4. Select Print Center
  5. On the Print Center page, select Print, save or preview this year's return
  6. Check 2019 Federal returns, and then select Include government and TurboTax worksheets (optional)
  7. Select View or Print Forms to download your tax return
  8. On the first page of the Electronic Filing Instructions for your 2019 Federal Tax Return, look at the first section entitled Balance Due/ Refund. This section will list your original refund amount and then also, the refund amount minus any Turbo fees.
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