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ssullivan
New Member

What should I do if I received an email a few days after getting confirmation my e-file was accepted stating I have not yet submitted my taxes via efile?

Asking for an AGI for 2020, I submitted my pin
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5 Replies
DawnC
Expert Alumni

What should I do if I received an email a few days after getting confirmation my e-file was accepted stating I have not yet submitted my taxes via efile?

Who did you submit your pin to?   If an email is asking for pin numbers, it is probably not legit.   Avoid phishing scams and spoofed sites

 

Sometimes if you have multiple TurboTax accounts, you may get an email for the accounts you did you use to file (you can only file once per year).  If you sign in to the account you used to file and it shows accepted by the IRS, you are done with filing and can ignore emails that are referencing accounts you are not using.    To see how many accounts you have, use these instructions

 

To track your federal refund, look on the IRS Where's My Refund site. 

For state refunds, use your state government's refund lookup service.

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ssullivan
New Member

What should I do if I received an email a few days after getting confirmation my e-file was accepted stating I have not yet submitted my taxes via efile?

Email header: action required, your tax return was not efiled(TurboTax), email received today. Asking for AGI. However, my account in turbo tax shows everything was approved an no new notifications. Could it be do to it being rejected on my first two attempts, and sent out as an automated email tied to those? 

SForrestLO
Expert Alumni

What should I do if I received an email a few days after getting confirmation my e-file was accepted stating I have not yet submitted my taxes via efile?

No, please double-check your e-file status using the link below 
How do I check my e-file status?

 

Please see this Turbo Tax FAQ if you need assistance in locating your AGI from last year.

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ssullivan
New Member

What should I do if I received an email a few days after getting confirmation my e-file was accepted stating I have not yet submitted my taxes via efile?

It shows it was efiled on 2/21/22. When I go to the IRS page to check on the status, I enter my ss#, name and a refund amount. However, I need to pay in. How do I enter that amount?

HeatherPLO
Expert Alumni

What should I do if I received an email a few days after getting confirmation my e-file was accepted stating I have not yet submitted my taxes via efile?

@ssullivan

 

Were you able to see if your return was accepted using the link by @SForrestLO

 

Did your return have a payment due or a refund? 

 

If you have a payment due, that would be confirmed before you filed and would have directions in the program by printing the forms if you elected to mail a check in versus having your payment drafted out of your account.  

 

 

 

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