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ITPG has had my refund for 3 months now I did everything they asked me to do to get another check sent out they said they mailed it out on April 26th 2022 they said it will take 7-10 business days today is the 10th day and still no check what should I do now?
What does it mean when it’s saying “via bank print check was made out to me?” It doesn’t have a date yet just said a check was made out to me
How did you get them over the phone I’ve been calling constantly they don’t answer…
What information does the irs need to find out where your refund is after your refund was rejected by bank my bank rejected mine because it exceeded there monthly limit I wish I would’ve just opened an actual bank account
@MyaB7 If your refund was returned to the IRS due to some sort of problem with the banking information you provided --the IRS will mail a check to the address on your tax return. The IRS does not allow you to change the banking information after you file.
If you chose to have your TurboTax fees deducted from your federal refund, then the deposit goes back to the third party bank that handles refund processing, and that third party bank will mail you a check. It will come in a plain envelope via first class mail so make sure you open all mail and do not assume anything is junk mail without opening it.
Santa Barbara Tax Products Group, LLC (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction.
You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com
https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service
https://ttlc.intuit.com/community/refunds/help/who-provides-pay-with-my-refund/00/26410
@Tonishac0122 did you ever receive your check and how long did it take for you to receive it? I'm dealing with the same issue
My return was suppose to be direct deposit but the bank returned it and they sent it in a paper check. I looked into it and they posted the check August 4th, Does That Mean It’s Already Sent Out?
@Jalen545 - can you restate the statement and questions and replace the 'theys' with who you are talking about - it's hard to follow
if the Bank is not able to deposit the direct deposit into your bank account, the Bank returns it to the IRS. Then the IRS creates a paper check and mails it to the address you used on your tax return.
My return was suppose to be direct deposit but the bank returned it and they sent it in a paper check. I looked into it and they posted the check August 4th, Does That Mean It’s Already Sent Out?
Hi I'm going through same issue did you get your check yet?
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