What bank does turbo tax use to do direct deposits

[royce52311]

I am tracking my stimulus check and it’s saying that it’s going into another bank account “*******2086”  that’s not mine. 
I filed direct deposit in 2019 with turbo tax 
I’m concerned that it’s going in the wrong account. 
what should I do ??

[gina1975]

How do i find put what bank account the bank use for my stimulus check

[DeanM15]

If you filed a 2018 or 2019 federal tax return and you received a refund, the IRS will use the direct deposit information for the most recent tax return to deposit the stimulus payment if you otherwise qualify to receive it.

The bank account routing number and account number should be on Line 21 b, c, and d of your 2019 Form 1040. For a 2018 Form 1040, it will be on Line 20b, c, and d. 

@gina1975

[Emilyemmy57]

Same problem here. I'm super stressed. If you get an answer could you please share. Thank you

[ruthie7212]

The IRS says my refund was sent to turbo. Tax bank but i don't have a new card just my old card and there's no money on this card 

[xmasbaby0]

@ruthie7212

Your tax refund was not sent to TurboTax.   TurboTax does not handle your refund at all.

Santa Barbara Tax Products Group, LLC  (SBTPG) is the bank that handles the Refund Processing Service when you choose to have your TurboTax fees deducted from your refund. This option also has an additional charge from the bank that processes the transaction. 

You can contact them SBTPG, toll-free, at 1-877-908-7228 or go to their secure website www.sbtpg.com 

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

[priceg2019]

This statement was made back in April 2020 and here it is Jan5, 2021 and our 2nd stimulus did exactly this. You were so tight when you said this. Turbo Tax should have been paying closer atte6to what the irs was doing with our second stimulus. Now many of us are screwed out of getting our money on time.

[Critter-3]

If you used the refund processing service to pay the TT fees from the federal refund and the balance put on the TT card then the processing bank will NOT be accepting those deposits.  They will be rejected and the IRS will issue a check mailed to the address they currently have on file.  Putting in a change of address with the IRS before filing your return will be a waste of time since it will not be processed fast enough but you can put in a forwarding address with the post office if allowed.

The IRS will stop mailing payments on 1/15  so if you do not get a check in the mail by 1/27 you can get the money on the 2020 return you will file.  The IRS will not start processing returns until 1/27 at the earliest so you have time to wait and see.  

https://www.sbtpg.com/coronavirus-stimulus-payment-info/Economic Impact Payment Information

Last updated: Dec. 30 2020 8:12 am

12/30/2020 Update

The IRS has announced that the second round  Economic Impact Payments(EIP) are being delivered directly to qualified taxpayers, and the IRS has indicated payments will NOT  be delivered to Refund Transfer banks including Santa Barbara TPG. TPG will not play a role in facilitating these payments. The eligibility amount and status of your stimulus payment can be found at IRS.gov/coronavirus.

If the IRS indicates funds were sent to TPG those funds will be rejected back to the IRS. The IRS may indicate funds were deposited to an account ending in the last four digits of your Social Security number. For your protection any account that was established at TPG to facilitate processing of your tax refund was closed when you received your original tax refund, and that account no longer exists.

Unfortunately, TPG does not have any visibility into this information, therefore our agents cannot answer any questions regarding these payments.

TurboTax has NO control over your stimulus check, nor can TT track it or tell you when you will receive it.  The IRS will use the same banking information for the 2nd stimulus that they used for the first one.  If that account (or card) is closed then the stimulus will go back to the IRS and they will mail you a check.

See this information from the IRS:

https://www.irs.gov/newsroom/treasury-and-irs-begin-delivering-second-round-of-economic-impact-payme...

[Virginia09]

Did you get an update? This is currently my situation 

[Leroy lynch Jr]

Did TurboTax send out any federal refund taxes by direct deposit on may 24, 2021

To metabank to leroy Lynch Jr checking account

[Leroy lynch Jr]

THIS IS LEROY LYNCH JR WOULD LIKE TO KNOW UPDATE FROM TURBO TAX SEND FEDERAL REFUND TAXES TO CHECKING ACCOUNT WHEN THEM FEDERAL REFUND TAXES GOING TO BE SEND DIRECT DEPOSIT TO ONES CARD THAT HAVE DIRECT DEPOSIT

[Leroy lynch Jr]

Turbo taxes give direct deposit to metabank on federal refund

[mesquitebean]

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@ Leroy lynch Jr wrote:

 WOULD LIKE TO KNOW UPDATE FROM TURBO TAX SEND FEDERAL REFUND TAXES TO CHECKING ACCOUNT WHEN THEM FEDERAL REFUND TAXES GOING TO BE SEND DIRECT DEPOSIT TO ONES CARD THAT HAVE DIRECT DEPOSIT

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This is a user forum that works like a bulletin board; it does not work like a chatroom.  This is a public user community forum--not a direct route to TurboTax Support.   No one here in the user forum can tell you anything specific about your Federal refund, but we can tell you how to check. 

 You mention both a checking account and a card.   But in either case, TurboTax is only involved in a direct deposit if you chose to pay any fees out of your Federal refund (which uses a third-party company).  I'll tell you below how it works in general and how you can check.

Where did you see a May 24 date?   Does this IRS "Where's My Refund" tool say your refund has been sent?

https://www.irs.gov/refunds

If the IRS tool says the funds have been sent to your bank, the IRS also says to allow up to 5 days due to different bank processing times and procedures.

However, if you used the following option, then you may be able to check on it now. 

Did you have any TurboTax fees that you chose to pay out of the Federal refund?   If so, the funds go first from the IRS to a temporary account at an intermediary bank where the fees are subtracted.   Then that intermediary bank sends the rest of the funds on to your bank (or card.)   If you used that method to pay fees, and if the IRS has actually released the funds, we can tell you how to check on the funds at the level of the intermediary company (SBTPG).

[greenantia]

I called the 1 800 number and it said I signed up for or alone did not try to do that who can I contact to stop that from happening

[SForrestLO]

If you signed up for the Refund Advance, it can't be stopped once you are approved. You should have received an email if you were approved. Please see this article for further assistance.

Offer details and disclosures for the Refund Advance program.