Turbotax stopped e-file prior to deadline

[jvprazak]

I just went to e-file my taxes (submitted extension request back in April) today (Oct 16th).  While everything says the deadline is 10/17, and there's no reference to Turbotax stopping it early, Turbotax says that the deadline to efile was October 15th, and thus I have to file by mail.  I assume it is probably a glitch in the software.  It makes no sense that they would stop e-filing 2 days before the actual filing deadline.  Does anyone know how to reach Support to see if they will fix the problem?  I really want to avoid filing by mail if I don't have to. 

Thanks!

[DoninGA]

There is a notification when using the TurboTax software that there is an issue with the software indicating that e-filing has been temporarily paused.  The notification states that this is a known problem and to update your desktop software after 10:30am Pacific time.  The update will allow e-filing up through 11:59pm local time on October 17, 2022.

Click on Notifications in the upper right corner of your desktop program screen.

[jvprazak]

Thank you!!!

I didn’t see that notification.  It appreciate the response. I’ll close and reopen to see if it updates. 

[nikki20201]

Donin Thank you for your response, I was having a melt-down !

jvprazak lets try after 10:30AM PST. I will post here if it starts working for me, and you please do the same.

Update: 940 AM PST   My desktop TT just got some updates time right now is 940 AM PST

Update: 11AM PST      It is working fine now.  I was able to E-FILE.

DoninGA THANK YOU So much for taking the time writing on this Topic. Kudos.

[DoninGA]

Updated software at 1:35pm EDT today.  E-filing of a 2021 tax return is again available.

[ski123786]

Call the customer service number 1-800-624-9066 and they help with filing issues.