Turbo Tax has been absolutely no assistance in filing a 1040X to amend a 2019 return which was accepted by the IRS last January. And yes I have received my refund. They owe me another housand if I can ever get someone to help

[chiefquazi]

Turbo Tax has been absolutely no assistance in filing a 1040X to amend a 2019 return which was accepted by the IRS last January. And yes I have received my refund. They owe me another tousand if I can ever get someone to help. 

[Critter-3]

 If you used the TurboTax online editions for the 2019 tax return you will need to download the tax data file from the online account to your computer.  You will need to install the 2019 TurboTax software on your computer to open the 2019 tax data file.

If you purchased one of the 2019 TurboTax online editions you can contact TurboTax support to have them push a 2019 desktop installation file to your download account at no charge - https://support.turbotax.intuit.com/contact/

How to amend (change or correct) a return you already filed

You can amend e-filed returns if they've been accepted; paper-filed returns may be amended once they've been mailed.

If your e-file is still pending, you won't be able to make changes until the IRS either accepts or rejects it. Don't know your e-file status? Here's how to look it up.

Select your tax year for amending instructions:

• 2019
• 2018
• 2017

[xmasbaby0]

This is the only post in the user forum under your username chiefquazi---so not sure how TT has been "no help" if you have not asked for help.

 We cannot see your screen, your tax return or your account, so we do not know what you want to change that you think will result in an extra $1K refund.  Tell us what you are trying to change and we may be able to help.

https://ttlc.intuit.com/questions/2566895-what-does-it-mean-to-amend-a-return

https://ttlc.intuit.com/questions/3318997-how-does-the-refund-math-work-on-amendments

https://ttlc.intuit.com/questions/1894381-how-to-amend-change-or-correct-a-return-you-already-filed?

jump_to=answer_3288565

https://www.irs.gov/filing/individuals/amended-returns-form-1040-x/amended-return-frequently-asked-q...