Solved: Turbo Tax charge but no refund!

CarissaM · ‎April 18, 2023

Please follow the instructions here to locate your file after you have submitted your return. @raven95 @Emmagrace17

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mradamczak777 · ‎April 30, 2024

Same exact thing happened to me I'm being charged even though they advertise " TURBOTAX" WHOLE POINT OF PAYING THE FEE TO RECEIVE REFUND FASTER NOT ONLY HAVE I NOT RECEIVED OT BUT NOW BEING CHARGED FOR A SERVICE AND THEIR SO CALLED EXPERTS CANT EVEN HELP.. LOL SERIOUSLY TURBOTAX YOU ARE VERY UNPROFESSIONAL

VolvoGirl · ‎April 30, 2024

You misunderstood something. There is no fee or way to get a refund faster. In fact by having the fees deducted from your refund may add a couple days to it since the refund has to go through the 3rd party bank to take the fees out. And there is no way to speed up the IRS.

If the IRS is taking too long to send your refund you still have to pay the fees in time. After 36 days after your original estimated refund date.

See What if the IRS reduces your refund or delays it.

https://ttlc.intuit.com/community/payments/help/what-if-my-federal-refund-isn-t-enough-to-cover-my-t...

Then when the IRS does send your refund they won't take the fees out again.

And, Why you got charged,

https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...