Turbo Tax Account Updated - Fees Confirmed Paid from Refund. TT Rep confirmed fees paid 3 days ago. Advised next step is refund sent to my account. What is the time frame, I should have already seen my bank acct funded. TT received pymt from my refund

[Taxhelp2024]

Turbo Tax Account Updated - Fees Confirmed Paid from Refund

[xmasbaby0]

Sorry---but that really only means that TT knows they are getting paid ---because you chose to pay from your federal refund.  "Payment completed" does not mean the IRS has approved your refund or issued it yet.   You have to watch the IRS refund site to see when the IRS issues your refund.

TurboTax gives you an estimated date for receiving your refund based on a 21 day average from your date of acceptance, but it can take longer.  “21 days”  is not a promise from TurboTax or the IRS. 

First, check your e-file status to see if your return was accepted: 

https://turbotax.intuit.com/tax-tools/efile-status-lookup/

Once your federal return has been accepted by the IRS, only the IRS has any control.  TurboTax does not receive any updates from the IRS. Your ONLY source of information about your refund now is the IRS.

You need your filing status, your Social Security number and the exact amount  (line 35a of your 2023 Form 1040) of your federal refund to track your Federal refund:   

https://www.irs.gov/refunds

To track your state refund:    

https://ttlc.intuit.com/questions/1899433-how-do-i-track-my-state-refund

https://ttlc.intuit.com/questions/1901548-why-do-some-refunds-take-longer-than-others

If you chose to have your TurboTax fees deducted from your federal refund, that will take some extra time, while the third party bank handles the refund processing.

https://ttlc.intuit.com/questions/2580357-who-provides-the-refund-processing-service

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

https://ttlc.intuit.com/questions/2840013-does-accepted-mean-my-refund-is-approved

[Taxhelp2024]

That doesn't make sense. It finally just updated to show an update and says Congratulations, payment complete. And says payment was completed and paid out of my refund. The TT rep I talked to over the phone said that it was paid in full from my refund and that the automatic payment I had set up to come out later on in May is being cancelled as it's been paid.

[VolvoGirl]

When your file your tax return successfully and you choose to pay your fees from your Federal refund, the TurboTax program considers the fee paid, even though the federal refund has not been released yet. This is why you see "Payment Completed".

As soon as your return is accepted by the IRS, your info shows at SBTPG, it should have your expected refund amount and it will say that they have not received your refund yet. Once they have your return it will update and tell you when they received it, what they received, what they deducted and when they sent it to your direct deposit account.

See the employee answer on this one

  https://ttlc.intuit.com/community/after-you-file/discussion/if-my-order-detail-have-thanks-for-payme...

[xmasbaby0]

Sounds like you and the rep were both confused.   Not sure what automatic payment for May either one of you was talking about.   There would have been no sort of automatic payment for your refund scheduled for May.   That makes no sense.    Did you owe tax due to the state?  

As for your federal refund----again----your only source of information abut that is the IRS refund site.  TurboTax gets no information from the IRS after you file your tax return.  TT never knows if or when the IRS has issued your refund.  You have to track it yourself on the IRS refund site.

[Taxhelp2024]

it finally just updated with the message that my fees have now been paid out of my tax refund and the employee at Turbo Tax I talked with over the phone confirmed that it has now been paid and confirmed that the payment that was extended is now cancelled. Until this payment was confirmed it had been previously pending for May and did not show it was confirmed as actually being paid out of my refund 

[Taxhelp2024]

and just fyi my fees were scheduled to be paid from my bank account in May but instead the payment has now updated to paid out of my refund so it will no longer be coming out of my personal bank account