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TimL7
Returning Member

Trying to amend stock sale income but white page

Hi community

I forgot to file my RSU sale in my 2023 tax after file to IRS, so I want to amend it using Turbotax Premier Mac. When I was trying to amend my 1099B, it always shows up a white page with nothing. Does anyone know how to fix it? My return has been accepted by IRS and I have received my refund. Thanks for help!

Screenshot 2024-02-27 at 9.05.37 AM.pngScreenshot 2024-02-27 at 9.05.49 AM.pngScreenshot 2024-02-27 at 9.04.37 AM.pngScreenshot 2024-02-27 at 9.04.21 AM.png

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3 Replies
CatinaT1
Employee Tax Expert

Trying to amend stock sale income but white page

Are you still experiencing this problem?

 

Make sure you have ran all updates. 

 

If using TurboTax Online: Clear your cache and cookies. See this FAQ, for your particular browser.

If using TurboTax Desktop: Please see this FAQ.

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TimL7
Returning Member

Trying to amend stock sale income but white page

Update does not help.

CatinaT1
Employee Tax Expert

Trying to amend stock sale income but white page

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

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