Trying to amend stock sale income but white page

[TimL7]

Hi community

I forgot to file my RSU sale in my 2023 tax after file to IRS, so I want to amend it using Turbotax Premier Mac. When I was trying to amend my 1099B, it always shows up a white page with nothing. Does anyone know how to fix it? My return has been accepted by IRS and I have received my refund. Thanks for help!

[CatinaT1]

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[TimL7]

Update does not help.

[CatinaT1]

Please call TurboTax Customer service.  Here is a link:  Turbo Tax Customer Service 

[dchun]

Has this problem been resolved?

I am encountering this exact problem.

Please advise.

Thanks.

[TimL7]

Solved by help from TurboTax customer service. I called them and shared screen. They helped me solve this.