The irs website said I was eligible for EITC and 2000 in ctc but turbotax said i wasnt and I already filed

[Cass0317]

Please review the EITC information below. There are several situations that the program may have caught, that disqualified the EITC credit.

Please see the TurboTax FAQ below for more information on EITC:

What are the qualifications for the Earned Income Credit (EIC or EITC)?

If you find none of the situations pertained to you, then you can amend your return to make changes.

If you have already e-filed or mailed the return, then you will need to wait until the IRS has accepted or rejected that return before you can make any changes. 

• If they reject it, then you can make the needed changes and re-submit the return.  How do I fix a rejected return?

• If they accept it, then you will need to wait until you have received your refund, if applicable, and then amend that return to make changes, if needed. Amended returns have to be printed and mailed in and take up to 16 weeks to be processed.   

If accepted, wait until you have received your refund or taxes due paid, then you can go here for instructions on amending your return.