Tax

[grahamcracker27]

I did my taxes January 30 and I still haven't received my refund? How long till I get it?

[mesquitebean]

@grahamcracker27   wrote:  "I did my taxes January 30 and I still haven't received my refund? How long till I get it?"

You only said you "did" them.   You didn't mention anything about filing. 

First be sure your returns were successfully filed.  Here's how:

Did you efile, or did you choose to print and mail the return?

If you efiled, you should double-check to be sure the return was efiled successfully and accepted.
If you used Online TurboTax, you can sign into your Online Account and check the efile status at the Tax Home.

If that showed it was accepted, you can use the "Where's My Refund" tool at the IRS website below to check on the status of your Federal refund.  
https://www.irs.gov/Refunds

NOTE: When using that tool, use only the Federal refund amount, and not any total refund amount that includes a state refund.
The amount to use is on your Federal Form 1040, Line 21a.

If the IRS WMR tool says your refund is still being processed, you'll need to phone the IRS for any information about the delay.  Unfortunately, the IRS live assistance call centers are currently closed due to the Coronavirus situation.

To track a state refund:
https://ttlc.intuit.com/community/refund-status/help/how-do-i-track-my-state-refund/00/25571

[grahamcracker27]

I have filed and it just says that they are ready to mail. I check with the irs and they say they can't find any information about my refund. 

[mesquitebean]

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@grahamcracker27  wrote:

I have filed and it just says that they are ready to mail. I check with the irs and they say they can't find any information about my refund. 

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So the Tax Home status says "Ready to mail?"    If so, did you choose that as your filing method; i.e., did you plan to file them by mail?  TurboTax does NOT mail them for you.  If you wanted to file by mail, then you have to do it.  Did you print, sign, date, and mail the returns at the post office or mailbox?

If you did not physically mail the returns, then they haven't been filed.   If that's the case, and if you want to try to efile them, we can tell you how to open your return back up and change the filing method to efile them.

[grahamcracker27]

I choose efile and nothing is being returned or processed and its been filed since January 

[mesquitebean]

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@ grahamcracker27  wrote:

I choose efile and nothing is being returned or processed and its been filed since January 

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EDITED June 6, 2020 at 1:03 PM Pacific

(I edited this to remove my comment  about how to check with the IRS and Taxpayer Advocate Service since it won't apply in this situation with a status of "ready to mail.")

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In a previous comment above you used the phrase "it says they are ready to mail".

When you log into your Online TurboTax account, and if your Tax Home still says "ready to mail", as I explained above that means it has NOT been efiled.   You may not have gone to the final screen to actually submit the efile.

If that is your situation, and if you did NOT file by mail, we can tell you how to open your return back up and change the filing method to efile the return.

[mesquitebean]

@ grahamcracker27  

I changed my last comment above, which unfortunately were the directions for checking on an efiled return with the IRS and Taxpayer Advocate Service, which I posted by mistake.     If your Online TurboTax account says "ready to mail", then that will not apply to you.   So if you were emailed that answer about the IRS and Taxpayer Advocate Service, please disregard.   Sorry for the confusion.  Right after I sent that, I remembered that you had said "ready to mail" earlier.  

If your online account shows a status of "ready to mail", that means the return has NOT been efiled.

As I mentioned previously, log into your Online TurboTax account.   At the Tax Home if your Online Account is showing a status of "ready to mail", that means that TurboTax thinks you were going to originally file by mail.   If it says "ready to mail" and you did NOT file by mail (did not print and mail),  then your return has not been filed.

If you had efiled, then the Tax Home would show a status of either "accepted" or "rejected"--not "ready to mail."  It's possible you may not have gone to the final screen and actually submitted the efile.

So at the Tax Home if your return status shows "ready to mail" and has not been filed at all, and if you wish to now efile it, we can tell you how to open the return back up and efile it.