turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Rachel36
New Member

I bought the Turbotax cd for 2017 taxes. The computer I saved my return to, has crashed. How do I access my return through Turbotax?

 
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

1 Best answer

Accepted Solutions

I bought the Turbotax cd for 2017 taxes. The computer I saved my return to, has crashed. How do I access my return through Turbotax?

Sorry if you used the Desktop CD/Download program then the only copy is or was on that computer and not saved or stored at Turbo Tax.  Not even if you efiled it.  Check all your backups.  Did you make any backups?

View solution in original post

1 Reply

I bought the Turbotax cd for 2017 taxes. The computer I saved my return to, has crashed. How do I access my return through Turbotax?

Sorry if you used the Desktop CD/Download program then the only copy is or was on that computer and not saved or stored at Turbo Tax.  Not even if you efiled it.  Check all your backups.  Did you make any backups?

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies