SBTPG sending refunds

[AJH202]

I need to know what the heck this “FAST CASH ADVANCE Interes” is that I never requested?? Why am I being charged $150+ from these people???

[DoninGA]

@AJH202 How much were your TurboTax account fees that you requested to be paid from the federal tax refund?

[Taxmiser]

Hello @Tabathapay1 @did you ever get your money? How long did it take? I’m in this same boat now :(

[Sunset2017]

yeah see i just always pay up front cause Im not dealing with no third party bank and i feel like they be holding people money longer then they suppose to so if you guys want to not deal with the same stuff this year just pay the 79 dollars up front 😘

[IndeTaxed]

Gosh, this is ridiculous. I have been a customer of TurboTax since 2011.

I have never had to go through this grueling waiting game of "where's my money" until this year in 2022.

I spent hours working on my taxes (without assistance), was charged $211 to file on my own, including a $44 premium services fee that I did not use, and to make matters worse the IRS sent my Federal deposit 2 days ago and there's still no record of it at SBTPG!

For $211 dollars, I did all the work to file, and still have to wait possibly (5 days) to receive the Federal refund deposit to my account, which usually comes early- Moneys from taxes that I paid into, through hard work and sweat?

Sorry TurboTax, you lost a loyal customer. Next year I'm going to H&R Bloch where the customer experience is personal, and the same price to have a real professional do the work for you. And you can receive your money on the spot. Good thing, because the cost of living is surging right now. Literally, a dozen eggs cost over $8.00 now!

[Brownsfan6259]

Hello my DDD is 3/13/24 I filed February 2nd when does sbtpg get your refund the day of or before?

[CatinaT1]

Once your return is filed, TurboTax has no control over the processing of your return or the release of your refund.

Here are a couple FAQs to track your refund:
When will I get my federal tax refund?
How do I track my state refund?
Why does Where's My Refund say "approved" but TurboTax still says "accepted"?