Gosh, this is ridiculous. I have been a customer of TurboTax since 2011.
I have never had to go through this grueling waiting game of "where's my money" until this year in 2022.
I spent hours working on my taxes (without assistance), was charged $211 to file on my own, including a $44 premium services fee that I did not use, and to make matters worse the IRS sent my Federal deposit 2 days ago and there's still no record of it at SBTPG!
For $211 dollars, I did all the work to file, and still have to wait possibly (5 days) to receive the Federal refund deposit to my account, which usually comes early- Moneys from taxes that I paid into, through hard work and sweat?
Sorry TurboTax, you lost a loyal customer. Next year I'm going to H&R Bloch where the customer experience is personal, and the same price to have a real professional do the work for you. And you can receive your money on the spot. Good thing, because the cost of living is surging right now. Literally, a dozen eggs cost over $8.00 now!
