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I filed early on 1/13/19 and it was accepted on 1/15/19 but now it say "we cannot provide any information about your refund""

 
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220 Replies
MarilynG
Expert Alumni

I filed early on 1/13/19 and it was accepted on 1/15/19 but now it say "we cannot provide any information about your refund""

IRS efiling doesn't open until January 27, so you will not see any info about your return until at least 48 hours after that.

Here's more info:

https://ttlc.intuit.com/replies/4689484 

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kmf87
New Member

I filed early on 1/13/19 and it was accepted on 1/15/19 but now it say "we cannot provide any information about your refund""

Same happened to me. Showed up on Where's My Refund and no I get the message you do.

I filed early on 1/13/19 and it was accepted on 1/15/19 but now it say "we cannot provide any information about your refund""

Same 9001 code
ChaCha
New Member

I filed early on 1/13/19 and it was accepted on 1/15/19 but now it say "we cannot provide any information about your refund""

I got tax tax topic 501 I believe and it's basically due to the eic and it not being issued til nid Feb or they could have used it for the new system test. Not unusual. Just wait a few days.
ChaCha
New Member

I filed early on 1/13/19 and it was accepted on 1/15/19 but now it say "we cannot provide any information about your refund""

I'm sorry tax topic 152 lol my numbers are jungler from helping 6 family members file last day and half. But here's a little preview. Always google the code it gives you so if it's something else you may can get an early start on fixing issue. Good luck all

I filed early on 1/13/19 and it was accepted on 1/15/19 but now it say "we cannot provide any information about your refund""

Same message filed 1/15 everyone update us if status changes

I filed early on 1/13/19 and it was accepted on 1/15/19 but now it say "we cannot provide any information about your refund""

Mine changed from no info to a statement about eic mid late Feb returns I'll copy and paste in next line but it was saying no info like yours it's just the efile system and shutdown. Itll be normal.

I filed early on 1/13/19 and it was accepted on 1/15/19 but now it say "we cannot provide any information about your refund""

Refund Status Results
Print your Refund Results for your records. Take the survey.
 
According to the Protecting Americans from Tax Hikes (PATH) Act, the IRS cannot issue refunds before mid-February for tax returns that claim the Earned Income Tax Credit or the Additional Child Tax Credit. This applies to the entire refund, even the portion not associated with these credits.
Check Where's My Refund in mid- to late February for your personalized refund status. It's updated once a day and remains the best way to check the status of your refund.

Please read the following information related to your tax situation:
Tax Topic 152, Refund Information

I filed early on 1/13/19 and it was accepted on 1/15/19 but now it say "we cannot provide any information about your refund""

Still says the same thing as of today
kkehoex0
New Member

I filed early on 1/13/19 and it was accepted on 1/15/19 but now it say "we cannot provide any information about your refund""

Mine says the same I filed on the 13th and was accepted the 14th has said the same message since the 17th.. anyone find out why??
AMS01975
New Member

I filed early on 1/13/19 and it was accepted on 1/15/19 but now it say "we cannot provide any information about your refund""

Following this. I am on same boat.im wonder of I should refile?  I have always filed early. I've never had no update on wmr for this long. Tax code 152

I filed early on 1/13/19 and it was accepted on 1/15/19 but now it say "we cannot provide any information about your refund""

Same...no EIC here but do have a dependent

I filed early on 1/13/19 and it was accepted on 1/15/19 but now it say "we cannot provide any information about your refund""

My message just changed to because of the child tax credit I should check near mid February wtf
AMS01975
New Member

I filed early on 1/13/19 and it was accepted on 1/15/19 but now it say "we cannot provide any information about your refund""

My status changed overnight. I have a DDD of 02/06
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