Refund 2021

7 replies
27 views

I am missing about $600 dollars from my tax refund and it shows as TPG. After reviewing my tax record, the IRS issued my refund for the amount I was suppose to receive so I know that I do not owe them. How do I go about receiving my full refund? I tried contacting Turbo to explain however I was told that I probably owed the IRS and to contact them however I do not. Also, I didn’t authorized any other products/services.

Deb84evo

Level 2

Same here but I've not talked to anyone yet.

kmarie19Author

Level 2

Yes, it’s hard to get in touch with anyone. The one agent I spoke with Turbo did not seem to understand that I know for a fact that I didn’t owe. You can view your tax record to see the refund amount that was issued and if there were any charges taken out. Years ago I owed and wasn’t aware. When I checked my record the IRS issued the refund amount with the balance removed. It’s ridiculous, I’m seeing a lot of people post about it.

CarissaM

Level 15

If you received less than the amount owed, you will need to contact the IRS regarding the amount received.

You can follow the instructions here to contact the IRS.

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