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Received email that my e-file submission has been cancelled and I need to fix the error they noted, however when I log in, there is nothing to select to fix?

Says submission is cancelled but do I have to wait until it is sent before I can fix? Seems like if it is cancelled, won't be rejected? How do I fix?
2 Replies
burnman
Returning Member

Received email that my e-file submission has been cancelled and I need to fix the error they noted, however when I log in, there is nothing to select to fix?

I had the same thing happen to me in regards to Rental Properties and Royalties (Sch E).

 

Hope that they basically cancel the submissions in a day or so so that it can be fixed.

KatrinaLO
Intuit Alumni

Received email that my e-file submission has been cancelled and I need to fix the error they noted, however when I log in, there is nothing to select to fix?

If you are having issues and need assistance, please contact customer support by following the instructions below.   

https://ttlc.intuit.com/community/using-turbotax/help/what-is-the-turbotax-phone-number/00/25632

But if you still feel you require additional assistance, you can contact us at (800) 446-8848.   

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