Received a notice of intent to assess from the MA Dept. of revenue from 2013 after an audit was done

[ljburpee]

We received a notice of intent to assess from the MA Dept. of revenue due to a discrepancy between the amount filed on the federal and state returns from 2013. My husbands W2 was for 10,661 however for some reason it pulled over to the MA return as 8989. We are just noticing this now. Due to this, we now owe 94.98 to MA. Is this something that turbotax should be responsible for as it was an error on the software's part?

[SweetieJean]

What was the amount  in Box 16 (State Wages) on his W-2?

[morga032]

I had a similar problem with my 2013 taxes and just received a notice of intent to assess from MA as well.  There was a discrepancy created by TurboTax.

[Critter]

TurboTax has a special phone number for help with IRS tax letters, which will be easier than going through regular Customer Support.   At the page below, click on the blue button that says "Get Help from TurboTax Support".  Then it will ask you what tax year is your letter.  Then it will ask you what the letter concerns. Then it will show you the phone number during posted business hours.

<a rel="nofollow" target="_blank" href="https://support.turbotax.intuit.com/irs-notice/audit-support/">https://support.turbotax.intuit.com/i...>

[Critter]

 A notice from the IRS or a state would usually mean one of several things:
  1. The Turbotax software made an error,
  2. The issuer of an information return such as a Form 1099 issued one with incorrect information,
  3. The IRS or state made an error in processing the return, or
  4. The Turbotax user entered incorrect or incomplete information or did not answer questions correctly.

The Turbotax accuracy guarantee covers any additional interest or penalties that you would incur, but only due to the first type of error. To submit a claim, see these instructions: https://turbotax.intuit.com/support/accuracy-guarantee/?_requestid=113272

(Note - the Turbotax accuracy guarantee does not include your liability for taxes that you would have paid anyway if the return had been correct.)

[GaryT33]

I just received a similar notice due to a discrepancy in wages reported on my Federal vs MA return filed in 2019. Even the amount owed is similar! For some reason my social security/ Medicare withholding was also under-reported. I don't understand how something like this could have happened and wouldn't have noticed, assuming the numbers entered were correct (my federal wages were correct).

[Critter-3]

Read the other answers for the TT contact info and accuracy guarantee info.