Why would my tax payment that I scheduled with Turbo Tax for ACH withdrawal from my bank on 3/27/19 still not be taken out as of 4/1/19?

[Lisa995 · Accepted solution]

If this is for a federal payment, you can inquire about it using the phone number shown here.

https://www.irs.gov/payments/pay-taxes-by-electronic-funds-withdrawal

Cancellations, Errors and Questions:

• In the event Treasury causes an incorrect amount of funds to be withdrawn from a bank account, Treasury will return any improperly transferred funds.
• Once your return is accepted, information pertaining to your payment, such as account information, payment date, or amount, cannot be changed. If changes are needed, the only option is to cancel the payment and choose another payment method.
• Call IRS e-file Payment Services 24/7 at 1-888-353-4537 to inquire about or cancel your payment, but please wait 7 to 10 days after your return was accepted before calling.
• Cancellation requests must be received no later than 11:59 p.m. ET two business days prior to the scheduled payment date.
• If a payment is returned by your financial institution (e.g., due to insufficient funds, incorrect account information, closed account, etc.) the IRS will mail a Letter 4870 to the address we have on file for you, explaining why the payment could not be processed, and providing alternate payment options.
• In the event your financial institution is unable to process your payment request, you will be responsible for making other payment arrangements, and for any penalties and interest incurred.
• Contact your financial institution immediately if there is an error in the amount withdrawn.

[spanishvixon]

I called IRS and they said NO way can they do anything. You MUST call your financial institution and you must know how Turbo Tax withdrawls the money...is it Turbo Tax or US IRS Payment or what....still waiting for that answer. 2/25/2020 12:26 pm

[Andreairvin9]

Why are you guys taken money outta my account 

[DoninGA]

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@Andreairvin9  wrote:

Why are you guys taken money outta my account 

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Did you request to have the TurboTax account fees paid from the federal tax refund?  If the tax refund is delayed you would have received several emails from TurboTax requesting payment.

See this TurboTax support FAQ for payment of the account fees - https://ttlc.intuit.com/community/charges-and-fees/help/why-was-my-bank-account-auto-debited-for-tur...