Why is my refund $2,200 short?

[broderj]

Turbo Tax says they can't do anything for us who got shorted. This is not hidden fees, i had no child support, no federal debt, and yet they are no help at all. They just push you off to the next phone number that automatically hangs up.

[SForrestLO]

We know how important your refund is and we apologize. You'll get an email message from us shortly letting you know when to expect the rest of your refund.

In the meantime, please refer to these Turbo Tax help articles.

What is Refund Processing Service?
Why is my direct-deposited refund or check lower than the amount in TurboTax?
Why is My Tax Refund Not What I Expected?
How do I track my state refund?
What is a refund offset?
Refund Status: SBTPG
Tax Refund Tips
What if my IRS refund is taking longer than 21 days?

[broderj]

Can you tell me a time frame? Lots of people have been told that, and haven't heard back for 2+ weeks

[broderj]

IRS said i have no offsets. When will i get that email? 

[Ecorral98]

This happened to me as well around $3,000 missing from my refund and haven’t heard a single thing, no email or call. I’m very frustrated!

[broderj]

Please go post on the public community on their facebook page! Dont just DM them, make sure everyone can see that messed up again. @Ecorral98 

[Brick9456]

Honestly thinking we should all join together so to speak and boycott turbo tax. Personally I was short $1500. As well as received my refund from tpg products this year NOT turbo tax as has been the usual. If money isn't returned to people. I will Personally file taxes each year with any provider other than turbo tax. I feel that I no longer trust turbo tax abilities to be honest.

[fanfare]

@Brick9456 

If your refund is small, either TPG is committing grand theft in broad daylight,

OR, the IRS made an adjustment to your filed tax return.

Which is more likely ?

[AG1211]

The same exact thing happened to me and I haven’t had any solution to the discrepancy after talking to TurboTax rep!