Why is 35C box not checked on form even though I have entered the routing and account info and indicated it is a checking account?

[ktm]

No refund due but entering checking account info to facilitate receipt of future stimulus payments. Appears to be a bug in the software.

[MichelleLO]

If you are not due a tax refund, you are not able to enter your direct deposit information. 

[ktm]

Thank you but I understood that direct deposit info was encouraged (even if you are not getting a refund) to facilitate COVID-related relief/stimulus payments.

[taxpayer71]

My tax payment was suppose to be taken 2 weeks ago.  Been trying to get a hold of the IRS, but can't.  I looked at my return and noticed the correct account and routing number, but noticed that checking/savings was not checked, which I clear did check.  I have been using this product for many, many years.  This is frustrating if this is the reason for the hold up.  If anything, I would think TurboTax would find the error and not let me file.

[CatinaT1]

Call IRS e-file Payment Services 24/7 at 1-888-353-4537 to inquire about your payment, but please wait 7 to 10 days after your return was accepted before calling.