Why did green dot denie me

Forum|Forum|6 years ago
January 28, 2020
2 replies
0 views

No text available

TurboTax Live Deluxe Online

TiffanyL

Level 11

If this is for the Refund Advance, First Century Bank NA will send you an email explaining why you weren’t eligible for the Refund Advance. The link below, in the section "Why wasn't I approved for a Refund Advance", will assist you with any questions you may have:

About the Refund Advance application process

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

precious00308

Level 4

@TiffanyL Can green dot deny you tho?
Cause i uave not recieved anything but them denying me as of yesterday.. nothing from first century bank..

TerukoL

Level 13

The email you received should have included the reason why you were not approved. Your approval is based on the size of your federal refund and your tax information, along with other factors. You may not receive the Refund Advance if one of these factors doesn’t meet the qualifying standards of the lender.

Please click the TurboTax help link, listed below, to learn more about the Refund Advance process. https://ttlc.intuit.com/community/refunds/help/about-the-refund-advance-application-process/00/25557

**Say "Thanks" by clicking the thumb icon in a post. **Mark the post that answers your question by clicking on "Mark as Best Answer"

precious00308

Level 4

@2230lynn call 1 (888) 679-8122‬ they can actually tell u y u got denied.. i spoke with. Lady who actually helped

kvbutler716

Level 4

@precious00308 So did you end up getting approved? Or was that BS email from GreenDot actually your denial. That's literally all I want to know right now and no one can seem to answer that. Number you gave is currently closed due to time zone difference. I'll call them in the morning but still would like to know if the email I got from green dot is really a denial because TurboTax robots all say the email should come from First Century.

kvbutler716

Level 4

@kvbutler716 Right!! Me too.. uhh

@precious00308 not sure if you saw my post on another thread. But I did confirm with the bank yesterday that green dot email was accurate. It’s not suppose to be the denial, first century basics alerts green dot and then is suppose to send us an email with denial reasons. Then you get the “although you were denied” email from green dot. But according to first century the denial letter will take 30 days 🤬