2583826
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

TL Neal
Returning Member

Which mode of refund information should I trust?

I filed my return and it was accepted on March 6th, 2022.  It was approved and I was given a refund date of March 16th, 2022, on March 11th, 2022.  I checked it this morning and it said the information I submitted did not match their records, however, when I called the automated phone system, it still say a my refund will be sent by March 16th, 2022.  Is this just an online glitch or should I be proactive and insist on speaking with an actual person? 

x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

4 Replies
Ken194903
Returning Member

Which mode of refund information should I trust?

I filed on 2/3/22 and realized that I had the wrong recovery rebate on line 30 so I’m expecting a delay.  Until today wmr was showing the processing delay message and today it could not find my return.  All the info was entered correctly but it said no info available on my return. Basically couldn’t find it. It asked when I filed etc and then said it couldn’t find it.  Anyone run into this?

HeatherPLO
Intuit Alumni

Which mode of refund information should I trust?

Please see the Help Article here concerning why the Where's My Refund site shows not matching or no information found.  

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
TL Neal
Returning Member

Which mode of refund information should I trust?

Yeah, none of those apply.  It was already approved and a refund date was given. Thank you for proving most people don't actually read about the issue, just keywords. 

SForrestLO
Intuit Alumni

Which mode of refund information should I trust?

This is normal. It can take anywhere from a few days to 3 weeks to update and show the status. The 21 days is just an estimated time frame. The IRS began processing returns on 2/12, you may not find a record of it or the website may say that you have put in incorrect information when tracking your federal refund. As your return moves through the system, the status of it will be updated.

Since Turbo Tax will not have the status of your refund, continue checking the Where’s My Federal Refund tool for updates. Updates are made daily, usually overnight.

What does pending mean?
Please use this link to track your refund from the IRS.
Tax Season Refund Frequently Asked Questions

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"

Unlock tailored help options in your account.

message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question