What should I do if turbo tax sent the wrong banking info to the IRS? I was asked to update my info in January and I did

[kezjxavm2015]

The IRS is showing an old account for my third stimulus payment. What can I do?

[HelenC12]

The IRS has not provided a way for you to change your banking information for your stimulus check.

If you provided updated banking information via the TurboTax Stimulus Portal for the second stimulus, TurboTax gave that information to the IRS so they could deposit a third stimulus payment in that account. We don't know why the IRS isn't using the information we provided. They don't share that information with us.

• If the bank information is invalid or the account has been closed, the bank will return the payment to the IRS and the IRS will mail it to the taxpayer by check at the address they have on file.

Note: None of the three stimulus checks (or Recovery Rebate Credits) are considered income, and therefore aren’t taxable. They won’t reduce your refund or increase what you owe when you file your taxes this year, or next. They also won’t affect your eligibility for any federal government assistance or benefits.

[kezjxavm2015]

I do not recognize the bank info the IRS has for my third stimulus. The Turbo Tax platform states if I paid my fees with my refund, checks will go to the third party bank first, then deposited into my account. However, the third party bank states this is not true. Does the IRS have my wrong banking info? How can I tell? 

[ReneeM7122]

We know stimulus checks are important and we are doing everything we can to make sure eligible taxpayers get their stimulus checks. We have been working closely with the IRS and have confirmed with them that they have accurate banking information for all TurboTax filers.  

To verify the bank information that the IRS has on file for you, you can sign into your IRS tax account.  Here is the link to see your Online Tax Account.

If your account has changed, you can update your bank account directly with the IRS.  They use the last known bank account (from your tax return) but you can change it after you file.   Here is information about how to tell the IRS about your direct deposit if you wish to change it. 

@kezjxavm2015

[kezjxavm2015]

I cannot create an account with the IRS because I do not have a credit card or a mortgage. The bank account shown on my third stimulus is not a bank account I have ever owned or used. Could the be the third party bank STGB? I gave turbo tax my updated bank info in January 2021

[ReneeM7122]

It depends. IRS would have sent you a direct deposit to your bank, but sometimes they send a check or sometimes a debit card.  We know stimulus checks are important and we are doing everything we can to make sure eligible taxpayers get their stimulus checks. We have been working closely with the IRS and have confirmed with them that they have accurate banking information for all TurboTax filers.  

Here is an IRS link to tools to help you track your payment(s).  

If your account has changed, you can update your bank account directly with the IRS.  They use the last known bank account (from your tax return) but you can change it after you file.   Here is information about how to tell the IRS about your direct deposit if you wish to change it. 

@kezjxavm2015