What forms must be mailed in after e-filing state and federal returns? TurboTax failed to allow me to print whatever it is.

[sufrido99]

The window that opened to allow printing kept returning an error stating that TurboTax could not print the item. Try again later. After two hours I gave up.

[KatrinaLO]

When you select file by mail in TurboTax, all forms required for mailing will print with your Federal and State returns. You will mail Federal returns to the IRS address listed in the instruction printout, and you will mail your State return to the state address listed in the instructions.

For troubleshooting tips to print your tax return, please see this TurboTax FAQ here for assistance.

[sufrido99]

Sorry, to be more clear, I did not choose to file by mail. I filed electronically but TurboTax in the final window that popped up said even though the return was filed electronically I had to print "something" that was not specified and mail it in. However, the button to print the forms immediately popped up an error that said TurboTax could not print at this time and to try again later. I tried for several hours and it never worked. So my question is, how do I get back to that particular pop-up window and try again to print the needed documents?

[DoninGA · Accepted solution]

@sufrido99 The message was probably in error.  It is very unusual to have any forms mailed after the tax return is e-filed.

If there are forms that need to be mailed they will be listed on the Filing Instructions page for the tax return.  Use Print Center to view or print the Filing Instructions.

To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/

When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state. 

This will take you back to the 2022 online tax return.

Click on Tax Tools on the left side of the online program screen.  Then click on Print Center.  Then click on Print, save or preview this year's return. 

[sufrido99]

Thanks! I don't see the option for the Print Center so hopefully that means that window popped up in error. I reviewed the return and there was no mention of mailing anything for either the Federal or State returns.

I appreciate your help!