TurboTax had a software glitch and claimed Line 30 recovery rebate. I did not do this. TurboTax did. Now my refund is delayed weeks! Can you Refund my TurboTax fees now.

[Uswshm15]

Technically since it was the glitch on Turbo taxes system and not my error I actually could sue them for misrepresenting and legally binding however I don’t. The customer trusts as long as they correctly enter the information that turbo tax will work. That’s why we don’t do the taxes ourselves and they get a great deal of money.  I have since worked a ton of overtime however, that is extremely poor for the company that we entrust with such an important task 

[Uswshm15]

And it wasn’t 1000 they misrepresented 2900 dollars .I’m also a insurance adjuster and I can’t renew my license if my taxes are not in order by the day it’s due .

[Post-humanApathy]

Love how this problem caused by shoddy software development has managed to screw so many people for the long haul. Good job, TT. Way to (removed) the masses for an indefinite amount of time. 👌🖕

[76665]

U will get that money taxed I finally have a date when I'm gettin my refund but it is 677 less because of line 30 where they filled it in... NOT HAPPY.........

[Eagle23]

When did your taxes get accepted by the irs

[jimmym12]

If you filed early (Early February) with Turbo Tax this error was Turbo Taxes fault. It happened to my taxes and my daughters and both were delayed but the IRS corrected the error. Turbo Tax has corrected the error & IRS told me there have been many issues this year with Turbo Tax and other online tax file programs. What happened is when you follow the directions it ask you how much stimulus money you received, you put the amount in there whether it's $600 or $1200 depending on dependents. Turbo tax was placing that on line 30 of the tax form as you never received the stimulus and were claiming it therefore it was added to your tax return instead of calculating correctly. So filers were getting inflated returns or so they thought like me, I had to pay a couple hundred and my daughter just got less back. 

[kleimanr]

I did not understand line 30 so I put in the wrong numbers.  What can I do to correct this issue?

[DoninGA]

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@kleimanr wrote:

I did not understand line 30 so I put in the wrong numbers.  What can I do to correct this issue?

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The IRS will adjust your tax return and correct the amount of your federal tax refund.

[Post-humanApathy]

@kleimanr  Naaaah. Nu-Uh. That's bull**bleep**. At this point, it'll be much quicker if you just go ahead and amend your return and correct line 30. 

Those of us that filed and had line 30 screwed up by TT's glitchy software, back in early February, were told to wait it out and let the IRS correct it. Well, I've been waiting since 2/13 and my return is "still being processed". 

I recently discovered some information shared on a public forum by a guy that was able to reach an agent at the IRS that provided him ALL kinds of information. For example, if you were to leave your return to the IRS to let them correct the error, your return takes anywhere from 1 - 3 weeks for normal processing time as it is. Once the IRS catches the error, your return gets sent to the "errors and corrections" department. The main branch of the IRS has NO WAY of contacting the E&C department other than a written request, the E&C department can take up to 10 weeks to even process the request to see what's holding up your return, but it could also take longer. Even if they were to respond to the request in 10 weeks it would simply state that the return is still being corrected and to wait for ANOTHER 10 weeks for a letter to be mailed to you (which could take anywhere from 2-10 days to be delivered depending on your location) that informs you of any or if any changes have been made to your return and to keep checking the Portal for a direct deposit date and more information. 

There are still people waiting for their return and the very first stimulus check from 2020 that STILL have not been sent by the IRS. 

So yeah, if I were you, I would amend. It may take longer than regular filing but I promise you, once that line 30 error gets caught, you'll be waiting ALL year for your return. 

[fanfare]

the IRS computers probably generate a report for returns that claim Line 30

 the auditor gets the report if what was was actually sent to you differs from what you claimed,

the adjustment can then  be made and your return will move along.

IRS is way backed up on returns that have to be handled by a person.

My niece filed Line 30 (correctly) and her refund came in eleven days.

[KB73]

Our refund was delayed 6 weeks.  The IRS adjusted our return based on the flowing:

• The SS# of one individual was incorrect.  Odd it worked last year and the year before...
• The last name of an individual on the return did not match their records.  Odd it has not changed in 20+ years
• A person claimed as a dependent exceeds the age limit.  Odd my son is only 14

If there was a glitch in the software, I would have expected TurboTax to inform me and possibly offer a refund.  We will no longer be using TurboTax to file our returns.  

[Dustincruzd]

EXACT SAME HERE,Clearly that 2900 number is supposed to be somewhere else n just got off with IRS n all they do is tell u u effed up! No help at all, my taxes r now 3000 dollars short... I paid 4,004 dollars into taxes n got back 4800.. and I have a dependent! Really??? U guys can't figure out the obvious problem here? U just say WRONG, n move on

[Dustincruzd]

I don't know about that, because now after IRS amended it I got 4800, when I paid 4003 into fed taxes this year, and I have a dependent. So we're only getting 700 something for a dependent now?

[Critter-3]

@KB73 

The letter you got had several "possible" reasons the return was stopped and changed and the last bullet point of "math error" (which is what the IRS calls the stimulus calculation on line 30)  is the one that affects you and not the others. 

All you can do is wait for the department tasked with reviewing these corrections gets around to your return.  This department usually only sees a few thousand returns per year and they have been inundated with millions of returns to process.  This is what happens when the congress makes a tax law change in late December and another in mid March while the IRS is also tasked with sending out 2 more stimulus payments while still under covid restrictions.  Patience will be needed by all again this year. 

[scott5596]

I filed mine on April 17 and have the same problem.