turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
turbotax icon
cancel
Showing results for 
Search instead for 
Did you mean: 
Close icon
Do you have a TurboTax Online account?

We'll help you get started or pick up where you left off.

Hunter97
New Member

Track my federal refund, PLEASE HELP?

My federal refund was accepted 7 days ago, but the IRS track my refund website will not give me any information and continues to say wait 24hrs after you recieve the confirmation email. PLEASE HELP ME.

Connect with an expert
x
Do you have an Intuit account?

Do you have an Intuit account?

You'll need to sign in or create an account to connect with an expert.

3 Replies
DonnaLO
Expert Alumni

Track my federal refund, PLEASE HELP?

Some times if the site isn't showing you any information, you can try calling the phone number.  

Where's my refund can be reached by phone at the following number: 1-800-829-1954.

https://ttlc.intuit.com/replies/4242575

 

 

And here is some other information.  Please keep in mind though that Where's My Refund is run by the IRS and is in no way affiliated with TurboTax.

 

If there is no record of your return at Where's my Refund  or you are getting the message "You may not have entered your information correctly",  an important factor can be if you are married filing jointly.  Make sure you are using the Social Security Number for the name that appears first on the return.  Keep in mind that once the IRS notifies TurboTax that your return was accepted we won't get any more information from them.

 

Here are some other common reasons why your refund is not showing at Where's My Refund:

 

https://ttlc.intuit.com/replies/4242575

 

Here is information on how you can reach the IRS by phone for further assistance:

https://ttlc.intuit.com/replies/3301592

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
casey-musser
Returning Member

Track my federal refund, PLEASE HELP?

This is happening to me too and I don't have any weird ramifications. 

My taxes were just normal. 

Turbo Tax says they were filed, but the IRS can't "find" them. 

AkinaLO
Intuit Alumni

Track my federal refund, PLEASE HELP?

It could mean either your refund is still pending or you never e-filed. You can quickly find out if you did by 

checking your status.

Please refer to the article below for more information.

Why is there no record of my return at Where's My Refund ...   

 

**Say "Thanks" by clicking the thumb icon in a post
**Mark the post that answers your question by clicking on "Mark as Best Answer"
message box icon

Get more help

Ask questions and learn more about your taxes and finances.

Post your Question
Manage cookies