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sbrindam
New Member

The document could not be saved.

When I try to save the file (or autosave) I get this message "The document “xxfilenamexxx” could not be saved. This happens when I try to Efile as well which stops the File transmission. HELP!
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‎April 13, 2025 10:58 AM
last updated ‎April 13, 2025 10:58 AM
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CatinaT1
Employee Tax Expert
Employee Tax Expert

The document could not be saved.

Please call TurboTax Customer service if you are still experiencing this problem.  Here is a link:  Turbo Tax Customer Service 

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‎April 17, 2025 7:08 AM
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