@ vlu wrote:
need help. i put a wrong routing number, irs' wheres my refund page said it is deposited to that bank(the wrong one) 3 weeks ago. i called that wrong bank and said that since they don't match my acct number on my tax return, the bank will reject it. Everytime i check the wheres my refund page its not updating. it still says deposited. what should i do???
When that bank refuses the direct deposit, where it goes back to depends on where it was from.
If the direct deposit was directly from the IRS, the bank would send it back to the IRS, who would then send you a check to the address on your return. It normally takes 3-4 weeks. I don't know if anything will change in the IRS WMR tool or not. If it hasn't come by 4 weeks, I'd phone them. I'll leave the steps below, just in case.
However, there is another possible scenario that you may be able to check now:
Did you choose to pay any TurboTax fees out of your Federal refund? If so, the funds would go back to the intermediary bank where the fees are paid, and it would be that intermediary bank that would mail you a check. If you chose that payment method, we can tell you how to check on it at the intermediary company's website.
If you end up needing to contact the IRS, here's how, but it may not be easy.
IRS: 800-829-1040 (7AM-7 PM local time) Monday-Friday
- First choose your language. Then listen to each menu before making the selection.
- Then press 2 for "personal income tax".
- Then press 1 for "form, tax history, or payment".
- Then press 3 "for all other questions."
- Then press 2 "for all other questions."
- It may then ask for your SSN, but do not enter it. Just wait. If it asks for SSN a second time, still do not enter it.
- Then it will get "tired", and you'll get another menu. Choose 2 for "personal".
- Then in the next menu choose 4 for "all other inquiries", and it should transfer you to an agent but expect a long wait.
- I usually use a speakerphone so I can work on something else while waiting.
