@wshelton wrote:
The IRS site has nothing pertaining to my filing status, I have tried that. I am also not getting a refund, rather owe money.
I have called the number you have provided. I have used the TurboTax site chatbot asking to speak to an agent. I have reviewed this same FAQ article you provided. Every scenario leads me to speak to a machine asking the same questions with the end result telling me they have no information to provide and the call ends. I need to speak with a human at TurboTax who can access my account and verify where my Federal Tax filing stands.
if you have taxes owed and you e-filed your tax return, the IRS will not have a status of your tax return or the status of your payment.
You need to verify that you e-filed your tax return.
To check the status of an e-filed return, open up your desktop product or log into your TurboTax Online Account. You can find your status within the TurboTax product.
For an online tax return sign onto your online account - https://myturbotax.intuit.com/
The status of the federal tax return will be shown. If the status is Accepted then the federal tax return was e-filed and Accepted by the IRS.
IF Accepted by the IRS, you will need to verify how you chose to pay the taxes owed.
Look at the Federal Filing Instructions page when using Print Center to view, print or download your tax return.
To access your current or prior year online tax returns sign onto the TurboTax website with the User ID you used to create the account - https://myturbotax.intuit.com/
When you sign onto your online account and land on the Tax Home web page, scroll down and click on Add a state.
This will take you back to the 2020 online tax return.
Click on Tax Tools on the left side of the online program screen. Then click on Print Center. Then click on Print, save or preview this year's return. Choose the option Include government and TurboTax worksheets
