Status still Pending

[T-u-r-b-o-Taxing]

Filed on Feb 10. Still pending on Feb 16. No child, earned income credit.

[Lorrraines0506]

My federal return was accepted by the IRS on 2/11/2021.  Mine still shows return received on the IRS track my refund.  

[xmasbaby0]

How long ago was your e-file accepted?  

You may need to be more patient with a system that is overwhelmed,

https://turbotax.intuit.com/tax-tools/efile-status-lookup/ 

https://ttlc.intuit.com/questions/2584108-why-is-there-no-record-of-my-return-at-where-s-my-refund-w...

Sometimes people get confused by the “summary” given by TurboTax and use the wrong amount for the federal refund.  Make sure you are only using the federal refund amount, and not an amount that combined your federal and state refunds.  

Your federal refund amount is on line 34 of your Form 1040

https://www.irs.gov/refunds/tax-season-refund-frequently-asked-questions

[jlacyrn]

Same here. Since neither my Fed or State have been accepted (no email from Turbotax I am highly suspicious  that there is not something on Turbotax end since my friend's (2) were already accepted by Utah and they file the same day I did with Turbotax (2/3)

[Lorrraines0506]

Ya I didnt have any issues and got the email from Turbotax saying all my stuff was accepted on 2/11

[thefishbills88-g]

Same.  I filed first of February and still says pending.  My son filed after me and it is accepted.  Everyone I know who filed after me but before 2/12 has been accepted.  Lost?  I have a very simple return, so it isn’t that...  Exasperated that all TurboTax says is wait...  it’s been more than 48 hrs...

[thefishbills88-g]

So, when TurboTax sent me an email that said “Welcome to the front of the line” when I submitted my return early, that was a complete lie...  2/16 and still “pending”

[Lorrraines0506]

Mine just said this on 2/11

TurboTax Update: Federal Return Accepted

[KK94]

I filed on January 21st and mine is still pending.  I have always had mine accepted within a few  hours or if filing before they begin processing the day processing begins.  I have called Turbo Tax twice and they say it has been submitted.  I can't reach anyone at the IRS and the Where's My Refund tool has no record of anything being filed.  They should at least put a press release out or something to let people know what the issue is. 

[T-u-r-b-o-Taxing]

Intuit support hasn't been helpful. They just say continue to keep waiting and make up excuses about CV19 and tax form changes causing delays. I open a ticket, and they are very quick to close it. They can't seem to indicate whether they received my tax returns and whether they were sent to the IRS and state. If there's no IRS refund expected, then what will you find regarding status on the IRS refund site? For all of the other tax years, approvals were same day. I suspect Intuit may have missed submitting certain returns, but not others, or that the federal holidays caused some confusion, or that invalid data was sent somewhere. Pretty concerning that some returns were still approved this year and I'm still waiting after 6 days after submitting on Feb 10. Intuit says call back in 14 days (after saying status updates/decisions arrive in 24-48 hours) - yeah, thanks for leaving me hanging!

[Teek21]

To add to the frustration, I received a phone call from TurboTax’s direct number today telling me to check my email for simple instructions to resolve a problem with my efile return. I checked my email.. nothing there. I called TurboTax, twice. One specialist said that there are no problems with my account and it’s just pending. The second told me the same, essentially: no problems known until we see it’s rejected.. but lots of other people have received the same call today and it appears that spoofers or hackers are using TurboTax’s actual number to try and obtain personal info. Swell. As if this hasn’t been a big enough pain in the a** already.  

[T-u-r-b-o-Taxing]

hmm.. Maybe Intuit was hacked? Probably good to be cautions about unsolicited calls and ask to call them back at an official Intuit phone number. Intuit should have more transparent status available (rather than "pending") - for example:

Status

=================

- Returns Received by Intuit [Yes]

- Returns Sent to IRS  [No]

- Returns Sent to State [Yes]

- Return Received by IRS [No]

- Decision by IRS [Pending]

- Return Received by State [Yes]

- Decision by State [Rejected]

This way you'd know who to contact about the "Pending" status.

[Lorrraines0506]

So when you check the IRS wheres my refund, does anything show up for you guys?

[KK94]

No record found either online or with the automated IRS system.

[T-u-r-b-o-Taxing]

What about those who aren't expecting a refund, but who want to check that their return was received? Do you simply enter $1 for the refund amount? Didn't seem to work for me. You'd think the IRS would be smart enough to have a status checking site (never mind calling them) that isn't exclusive to those receiving a refund, even though that's still important.